Housekeeping & Maintenance Team Lead

POSITION SUMMARY:

The Housekeeping & Maintenance Team Lead role reports to the Maintenance Manager. The role is responsible for supervising and managing housekeeping tasks to ensure standards of cleanliness, safety and customer satisfaction of facility. Daily audits of facility and coaching of housekeeping team. Creation of work orders for repair requirements observed by housekeeping team. Additionally, the position will maintain a critical eye to maintenance needs and deficiencies, and report those to management as needed.

ESSENTIAL FUNCTIONS:

• Supports the maintenance manager to ensure satisfactory completion of housekeeping and/or maintenance tasks identified in scope of work.
• Ensures housekeeping and general maintenance task lists including day-to-day requests are completed in timely manner.
• Promotes positive teambuilding environment with facilities, retail and restaurant teams.
• Inspecting and quality control of all tasks during all working hours. Create plans to complete tasks or correct deficiencies.
• Train and retrain staff as necessary to uphold cleanliness standards of facility.
• Ensure supply inventory for housekeeping and maintenance (paper products, restroom supplies, cleaning supplies and chemicals are adequately maintained). Supply orders should be placed weekly with Maintenance Manager.
• Monitors all housekeeping and/or maintenance equipment to ensure it is in good working condition and coordinate repairs with Maintenance Manager.
• Ensure appearance standards are upheld regarding cleaning standards and Grand Opening Look Daily (GOLD standards).
• Use CMMS system to complete housekeeping tasks and create maintenance work orders to ensure follow-through and conduct preventative maintenance protocols.
• Meet daily with Maintenance Manager to evaluate effectiveness of housekeeping and maintenance team and react to improvements as needed.
• Conduct a weekly walk-through audit with Maintenance Manager. Using Housekeeping Inspection Report and maintenance checklists. 
• Respect and follow all safety and Risk Management guidelines.
• Other duties as assigned.

EXPERIENCE/QUALIFICATIONS:

• High School Diploma or Equivalent
• Must be Bi-lingual in Spanish reading and writing (Fluent/ Proficient)
• Previous Janitorial Supervisory experience of 2 years
• Must be 21 years or older
• Must submit to MVR company requirement to drive company vehicle

KNOWLEDGE, SKILLS, AND ABILITY:

• Proficient in time management and attention to detail.
• Ability to lead housekeeping team with little supervision.
• Ability to operate computerized maintenance management system.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS: (Select the options that best apply)

The physical demands described here are those that must be met by an outfitter to successfully perform functions of this job.

• Regularly required to talk and hear.
• Regularly standing, walking, bending, kneeling stooping, and crouching.
• Regularly communicating with others to exchange information.
• Regularly heavy machinery and/or power tools.
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Occasionally operate heavy equipment.
• Heavy lifting up to 75 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Starting Pay Rate: $22.00 - $24.75

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Bass Pro Shops