Key Responsibilities

Growth Strategy & Go-to-Market

• Lead growth strategy across Hospital RCM, physician and ambulatory RCM, ASCs, workers' compensation, personal injury, dental, and specialty markets.
• Develop clear go-to-market plans by business unit, market segment, buyer, product, and channel.
• Balance long-cycle enterprise opportunities with nearer-term growth across Resolv's established businesses.
• Align growth plans with operational capacity, implementation readiness, and margin expectations.

Enterprise Sales Leadership

• Serve as a hands-on executive leader for large and strategic opportunities.
• Participate in discovery, executive presentations, solution positioning, pricing, negotiations, and close planning.
• Coach the sales team on qualification, deal strategy, buyer mapping, and executive communication.
• Build repeatable sales processes that improve conversion, forecast accuracy, and deal velocity.

Business Unit & Portfolio Growth

• Create coordinated growth plans across Resolv's business units while preserving each team's market expertise.
• Establish clear account ownership, lead routing, cross-selling, and sales coverage.
• Build an existing-client expansion program to increase adoption of additional services and products.

Product & Technology Commercialization

• Lead commercialization of Resolv's software, analytics, and AI-enabled solutions.
• Partner with product, technology, operations, and finance on positioning, packaging, pricing, launches, and sales enablement.
• Translate technology and AI capabilities into clear client value and measurable outcomes.

Partnerships & Strategic Channels

• Build growth channels with Altera, other Harris businesses, healthcare technology companies, EHR and PM vendors, associations, and referral partners.
• Develop repeatable processes for lead sharing, joint selling, account coordination, and partner follow-up.

Sales, Marketing & Performance Management

• Lead and develop the sales and marketing teams with clear goals, accountability, and performance standards.
• Own forecasting, pipeline management, CRM discipline, and executive reporting.
• Ensure marketing campaigns, content, events, and messaging support measurable pipeline and revenue growth.
• Manage Sales and Marketing budgets and evaluate investments based on expected return.
• Work closely with operations, finance, product, technology, and client success to ensure growth is profitable and executable.

Required Experience

• Executive-level sales leadership experience in healthcare RCM, healthcare services, or healthcare technology.
• Proven success leading complex enterprise healthcare sales cycles.
• Experience selling or leading sales for Hospital RCM, along with knowledge of physician, ambulatory, ASC, or specialty revenue cycle environments.
• Experience managing and developing sales teams and leaders.
• Strong forecasting, pipeline management, CRM, and executive reporting discipline.
• Experience aligning sales, marketing, operations, product, and finance around growth execution.
• Track record of building strategic partnerships, referral channels, or technology alliances.

Preferred Experience

• Experience in a multi-business-unit, matrixed, or acquisitive healthcare organization.
• Experience selling both managed services and software or technology-enabled solutions.
• Familiarity with HubSpot or a similar CRM platform.
• Experience with healthcare analytics, AI-enabled services, product launches, or internal partner channels.

Ideal Candidate

The ideal candidate is a commercial growth leader who understands healthcare RCM, can build trusted relationships with senior healthcare executives, and is comfortable leading from the front. This person should combine strong enterprise sales ability with the discipline to build a scalable sales and marketing organization.

The successful candidate will value each of Resolv's business units, understand how services and technology can work together, and help the organization grow in a way that is profitable, collaborative, and operationally sound.

Key Success Measures

• Profitable bookings and revenue growth across priority markets and business units.
• Growth in qualified pipeline and improved forecast accuracy.
• Stronger conversion rates and sales process consistency.
• Existing-client expansion and cross-selling.
• Successful commercialization of software, analytics, and AI-enabled offerings.
• Measurable contribution from marketing, Altera, Harris, and external partner channels.
• Development of a capable, accountable, and collaborative sales and marketing team.