Solution Designer

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking a Solution Designer to support the creation of efficient, scalable technical and business solutions within an Agile environment. The role focuses on translating business needs into end-to-end solution designs, collaborating closely with Product Owners and stakeholders, and ensuring alignment with architectural principles and operational models. The individual will contribute to delivery planning, continuous improvement, and solution quality through informed, data-driven decision-making.

## What you’ll do

• Produce design documentation for technical and business processes using industry best practices
• Analyse business and technical requirements to assess impact on products and services
• Collaborate with the Product Owner to define and refine business requirements and solution objectives
• Translate business requirements into technical solutions aligned with architectural guidelines
• Develop end-to-end solution documentation ensuring alignment with design principles and operating models
• Create design artefacts such as architecture diagrams, user journeys, and wireframes
• Support backlog refinement and reprioritisation of requirements in collaboration with stakeholders
• Contribute to delivery planning, performance alignment, and milestone tracking
• Provide feedback through testing activities to ensure solutions meet business objectives
• Identify and communicate delivery risks and opportunities
• Facilitate communication and alignment between customers and internal stakeholders
• Ensure continuous awareness of business changes within the project team

## Who you are

• Experience in solution design, technical business analysis, or service design within an Agile environment
• Familiarity with Agile frameworks such as SAFe, Scrum, or Kanban
• Knowledge of RESTful APIs and software architecture principles
• Experience working with CRM, ERP, or configuration management systems
• Ability to define work specifications and manage backlogs effectively
• Strong analytical thinking with a data-driven approach to decision-making
• Understanding of software development and operational processes
• Effective communication, facilitation, and organisational skills
• Strong problem-solving capability and attention to detail
• Experience engaging with senior business stakeholders
• Bachelor’s degree in Engineering, Information Technology, Business Administration, or a related field

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

\- Hybrid way of working: 2 days per week/ 8 per month

\- Medical and dental services

\- Life and hospitalization insurance

\- Dedicated employee phone subscription

\- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.

\- Special discounts for gyms and retailers

\- Annual Company Bonus- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills

\- You get to work with tried and trusted web-technology

\- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.

\- Special Paternal Program - 4 months of paid paternity leave

## What skills you will learn

• Advanced solution design and architecture modelling techniques
• Agile product delivery and backlog management practices
• Stakeholder engagement and cross-functional collaboration skills
• Risk analysis and delivery optimisation approaches
• Enhanced understanding of telecom business processes and systems

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

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#JDEnhancedByTARA

## Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/

Facebook: https://www.facebook.com/voisglobal

Instagram: https://www.instagram.com/voisglobal/