- Location
- Oxford, England
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Closing date
- Today
- Source
- Softgarden
Description
IKA is a leading supplier of innovative and high-quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years - worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. And today we employ almost 1000 people at sixteen locations on five continents.
With a broad portfolio of equipment such as agitators, dispersers, heating plates and much more, we help our customers to make their processes more efficient and sustainable. As a globally active company, we focus on innovation, quality and a strong customer orientation in order to develop forward-looking solutions together with our partners.
Your tasks:
- Support in the installation (IQ/OQ), commissioning, maintenance, and repair of laboratory, analytical and process technology equipment
- Assist with service activities for process units and instruments at customer laboratories and facilities.
- Support in planning and carrying out travel for on-site service, installation, and commissioning.
- Maintain accurate records of all service activities and customer history in SAP.
- Assist with the setup and maintenance of demo equipment for exhibitions and internal testing.
- Prepare service reports and provide feedback to the Head of Service.
- Support in managing spare parts, stock levels, and shipping processes.
- Assist with organizing and documenting stock movements (e.g., internal transfers, goods receipt/dispatch).
- Support in stock investigations and reconciliations between SAP and external systems.
Your profile:
- Educational background in electrical or mechanical engineering, or equivalent technical training
- Knowledge of electrical/electronic schematics, mechanical drawings, and ideally first exposure to pneumatic or hydraulic systems.
- Initial practical experience (e.g., internship, trainee program, or up to 1–2 years in a related field)
- Good command of English; additional languages are an advantage.
- Strong communication skills, customer-oriented mindset, and willingness to learn.
- High motivation, problem-solving attitude, and ability to work both in a team and independently after training.
- Willingness to travel frequently.
- Valid driver’s license;
- Familiarity with Windows and MS Office. Experience with SAP is a plus
What we offer:
- An exciting working environment with a wide range of development opportunities.
- The chance to work in a globally recognized company and contribute to strengthening the IKA brand.
- Competitive remuneration.
- A dynamic, agile team and an innovative working environment.