IT Analyst

Summary

Team member of the Information Technology (IT) department at a Manufacturing Plant in the Automotive industry.  Provide services and support to Plant Operations maximizing availability, performance and efficiency.  Focus on cost effective solutions with a continuous improvement mindset. 

Reporting Relationships  

• Direct report to the IT Manager. 

Roles & Responsibilities  

IT Management 

• Consult with plant management on continuous improvement ideas and fulfill requests.  

• Key team member of projects to deliver new initiatives and/or service improvements.  

• Assist with problem management resolution and permanent corrective actions. 

• Interface with internal and external Adient Customers. 

• Support IT tasks related to launches and communicating updates at readiness reviews.  

• Other duties as assigned by management

IT Infrastructure & Applications 

• Responsible for the daily operations of computer systems including but not limited to the following:  

• Perform Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable. 

• Monitor, event management and administration of local IT Infrastructure.  

• Adhering to the processes and standards of the company. 

• Provide access to IT services while complying with Security and Vulnerability standards. 

• Ensure system backups are current and can be restored. 

• Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.  

• Contribute to managing Key and Operational Metrics 

• Maintain documentation of IT Services, Equipment and Procedures