Hotel Housekeeper

Description

Position: Hotel Housekeeper

Reports to: Housekeeping Supervisor

FLSA Status: Non-Exempt

Position Summary: Performs routine duties in cleaning and servicing of guest rooms, baths, corridors, lobbies, stairways, elevators and lounges under supervision of housekeeping supervisor. Must promote a positive image of the property to guests and be pleasant, honest, and friendly. Distribute linen, towels and room supplies.  

Essential Duties:

• Enters and prepares the room for cleaning.
• Makes beds, strips bedding, dusts rooms and furniture.
• Cleans the bathrooms and replenishes guestroom and bath supplies.
• Cleans the closet.
• Vacuums the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards, including complimentary water.
• Delivers and retrieves items on loan to guests (e.g. iron and ironing boards).
• Ensures security of guest rooms and privacy of guests at all times.
• Performs rotational cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required.
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the assigned area.
• Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Washes dirty linens and bedding. 
• Understands and complies with Company and departmental rules, regulations, policies and procedures. 
• Must be able to work weekends and holidays.
• Performs other duties as assigned.

Requirements

Education and Experience:

• High School Diploma/GED or equivalent preferred.
• Previous housekeeping experience strongly preferred.

Knowledge, Skills and Abilities:

• Must be polite and courteous.
• Ability to read, write and communicate verbally in English.

Working Conditions and Physical Environment:

The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Requires heavy physical work; lifting, pushing, or pulling required of objects up to 75 pounds.
• Ability to bend, stoop, sit on the floor, climb stairs/ladders, work in small spaces, walk and reach overhead.
• Physical work is a primary part (more than 70%) of job.
• Work involves frequent exposure to unusual elements, such as extreme temperatures, toxic chemicals bio hazardous materials, dirt dust, fumes, smoke, and/or loud noises.