Support Worker - AOD

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Why the role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the role

We are seeking a values-driven and proactive Alcohol and Other Drug (AOD) Support Worker to provide effective support to Participants ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a Participant lead recovery-based service.

This is a Casual position based in Surry Hills, Sydney, NSW. Salary and conditions are in accordance with SCHADS Level 3.

How will you make an impact

• Deliver recovery-oriented support aligned with TSA policies and procedures
• Implement risk management and safety protocols across all activities
• Facilitate daily programs focused on health, communication, education, and community engagement
• Collaborate with staff to ensure continuity of care and progress on treatment goals
• Maintain accurate records, complete incident reports, and uphold compliance standards
• Support medication self-administration and conduct drug testing
• Identify service gaps and contribute to continuous improvement

What you will bring

• Minimum Certificate 4 qualification relevant to the work performed and or equivalent previous experience in relevant industry, and/or on the job training
• A current and valid First Aid Certificate
• A current NSW drivers licence
• Experience working with people with AOD and Co-occurring issues
• AOD Certificate 4 Core unit AOD Skill set or willingness to undertake if required

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 
• Flexible working conditions 
• Health, fitness and financial discounts / benefits 
• Paid parental leave - 12 weeks 
• Up to 8 weeks leave per year through our purchase leave scheme  
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 
• Purpose driven career which has positive social and sustainable outcomes 
• Employee Assistance Program - Independent confidential counselling service; 
• Opportunity for career development; 
• An inclusive culture of dedicated, passionate and professional team members 
• Positively supporting and impacting the lives of others through your career contribution  

How to Apply 

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  

We are looking for compassionate people who share our mission and values.  If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration