About the team

You will join a global team of experienced instructional designers and learning professionals responsible for creating learning solutions that support employees across the organization. The team works closely with business stakeholders, subject matter experts, program managers, and learning consultants to deliver high-quality learning experiences while continuously exploring emerging technologies, and AI-enabled ways of working.

Who are we looking for

As a Senior Associate instructional designer, you will create learning solutions that help employees build the knowledge and skills they need to succeed in their roles. You will review and organize information from a variety of sources, determine the best way to present it, and develop learning materials that meet business objectives and quality standards. Leveraging strong research, problem-solving, and attention-to-detail skills, you will ensure content is accurate, engaging, visually effective, and free of errors.You will work closely with subject matter experts, program managers, colleagues, and stakeholders across locations, functions, and levels of the organization to understand requirements, gather feedback, and deliver effective learning solutions. As part of a global learning team, you will manage multiple priorities, contribute to process improvements, and explore new technologies and ways of working that enhance the learning experience.

What you will be responsible for

• Review, research, and organize information from multiple sources to develop accurate learning content, addressing gaps and ambiguity through stakeholder input, online research, and AI tools.

• Apply instructional design and adult learning principles to create learning objectives, assessments, and learning experiences that support business and learner needs.

• Partner with subject matter experts and stakeholders throughout the development process to validate content, incorporate feedback, and deliver effective learning solutions.

• Design, develop, and maintain learning solutions using approved authoring and design tools, ensuring alignment with quality benchmarks, branding, and development standards.

• Manage multiple projects by prioritizing work, tracking progress, communicating risks, and collaborating with stakeholders across locations and functions to support successful delivery.

• Apply strong attention to detail to ensure learning materials are accurate, easy to navigate, and free of functionality issues through thorough reviews, testing, and constructive feedback.

• Support a collaborative team environment through knowledge sharing, teamwork, participation in team initiatives, and contributions to continuous improvement efforts.

What we value

• Proven experience applying instructional design and adult learning principles to design and develop effective learning solutions.

• Strong research, comprehension, and analytical skills, with the ability to learn unfamiliar topics, identify content gaps, resolve ambiguity, and work effectively with incomplete information.

• Exceptional written and verbal communication skills in English, with the ability to translate complex information into clear, concise, and engaging learning content.

• Strong visual design skills, including knowledge of layout, typography, color, visual hierarchy, and user experience principles.

• Hands-on experience with Articulate Storyline, Rise, Vyond, and Adobe Creative Suite to develop eLearning, multimedia, and performance support materials.

• Strong stakeholder management and collaboration skills, with the ability to work effectively with project teams and business stakeholders across locations, functions, and levels of the organization.

• Exceptional attention to detail, with the ability to identify inconsistencies, validate content accuracy, maintain quality standards, and ensure error-free learning deliverables.

• Working knowledge of Learning Management Systems (LMS), SCORM standards, AI-enabled tools, and Microsoft 365 applications, with a commitment to continuous learning and technology adoption.

Education and Preferred Qualifications

• Bachelor's degree or equivalent work experience.

• 5 years of experience in instructional design, eLearning development, learning experience design, or a related role.

Preferred Skills and Experience

• Working knowledge of HTML, CSS, and JavaScript.

• Experience creating animated learning content using Vyond or similar tools.

• Knowledge of accessibility and inclusive design principles.

• Experience working in highly regulated or financial services environments.

Why Join Us

• Opportunity to work on a wide variety of learning initiatives.

• Exposure to global stakeholders and projects.

• Opportunity to work with modern authoring tools and AI-enabled workflows.

• Collaborative team environment with experienced learning professionals.

• Opportunities for continuous learning and career growth.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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