CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Visit and engage non-participating distributors, pallet recyclers, and other locations to recover CHEP assets that have exited the network, using negotiation and relationship-building techniques.
• Monitor and track the flow of CHEP assets within the assigned territory, ensuring all equipment is accounted for and recovered promptly.
• Take responsibility for identifying and tracking non-participating distributor transfers into the territory, securing the return of CHEP equipment.
• Build and maintain strong relationships with non-participating distributors and local pallet recyclers to facilitate ongoing asset recovery efforts.
• Maintain regular contact with the local recycler community to ensure open communication and efficient recovery of CHEP assets.
• Establish and cultivate new business relationships, encouraging potential customers to participate in the CHEP program and sign on as partners.
• Work closely with Logistics Coordinators and other CHEP employees to coordinate recovery efforts and ensure timely and successful asset retrieval.

CDL Representative

Position Purpose

The CHEP CDL Class A Transport Driver will execute full and multiple-stop truckload deliveries and collections daily utilizing Class A equipment (Tractor/Trailer). They will be responsible for route and volume optimization by developing customer and internal support partnerships. They will be actively involved in developing and implementing key growth components of the CHEP, including partnering with multiple internal functions and building and executing relationships.

Daily Reporting Location

• 225 Portwall Street, Suite 300, Houston, TX 77029

Scope

• Number of Countries: 1
• Number of Locations: 100+ Customer Locations

Major/Key Accountabilities

• Primarily operate a CHEP-leased semi-truck and trailer in compliance with all DOT Regulations and CHEP Safety requirements.
• Demonstrate efficient planning and critical thinking to execute deliveries and collections at pre-determined locations.
• Maintain responsibility for all equipment's safe and legal operation, including scheduling preventive maintenance and repairs, passing inspections, and timely damage reporting.
• Develop and maintain positive relationships with local customers, service centers, and repair shops by ensuring program compliance, which drives efficiencies and increases collection volume.
• Record all delivery and pick-up information and communicate with CHEP LVR support staff via email, phone, tablets, and CHEP-approved applications.
• Visit potential collection locations to explain CHEP and gather data/information to add locations to the customer base.

Measures

• DOT & Safety Compliance
• On Time Performance/Customer Service Levels
• Operational Cost Optimization
• Total Pallets Delivered/Collected
• New Customer/Location Growth
• LVR Program Cost Performance

Authority/ Decision Making

• Customer Issue Resolution
• Delivery/Collection Prioritization
• Working Autonomously
• Working within a Matrix Environment   

Key contacts

Internal:

• Asset Recovery Reps
• LVR Coordinators
• Customer Service Field Reps
• Service Center/Operations Supervisors, Clerks and Managers

External:             

• Key Retail & Manufacturing Customers (Local level)
• NPDs (Local level)
• Potential Customers (Local Level)

Qualifications

• Class A DOT Driver License
• Minimum 2 years Tractor-Trailer driving experience
• Must have a clean driving record
• Must be able to obtain a DOT medical card with no restrictions
• Ability to hook and unhook trailers from tractors
• Willing to lift 65 lbs. on an as needed basis
• Able to execute and optimize provided delivery/collection routes
• Able to develop relationships with new customers
• Strong Analytical skills
• Able to lead peers
• Comfortable working autonomously
• On-the-fly Problem Solving
• Strong communication skills
• Basic computer skills

Experience

• 2 years minimum Tractor / Trailer Class A Driving Experience
• Multi-stop driving
• DOT & Safety Compliance Ownership
• Route Optimization/Management
• Local Customer Relationship Building

Skills and Knowledge

• DOT Regulations
• Basic Microsoft Office (Excel, Outlook)
• Routing Management Apps/Software (Desired)
• Customer Service Programs

Languages

Essential:            

• English 

Desirable:

• Spanish

Remote Type

Fully Remote

Skills to succeed in the role

Active Listening, Adaptability, Coaching, Computer Literacy, Data Literacy, Decision Making, Empathy, Experimentation, Mechanical Literacy, Mentorship, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].