- Location
- Sydney - 5 Martin Place, Australia
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Finance
- Closing date
- Today
- Source
- Workday
Description
About HUB24
At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.
Our purpose is simple: Empower better financial futures, together.
What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.
HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.
Why you’ll enjoy working here
We create an environment where you can do your best work and see the impact of it.
- Work with smart, collaborative people who get things done.
- Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
- Grow your career your way, with support to learn, stretch and explore new opportunities.
We also offer benefits to support you inside and outside of work:
- Genuinely flexible and hybrid ways of working.
- Employee Share Scheme.
- Additional leave and wellbeing support.
- Enhanced parental leave and support through different life stages.
- Everyday benefits, including discounts and financial wellbeing support.
Why this is an exciting opportunity
We're hiring an Investment Administration Officer for a 6-month secondment opportunity. Play a key role in supporting the smooth and accurate processing of investment operations across our growing wealth technology business. Working within our Investment Operations team, you'll be responsible for a variety of cash and rebate-related activities that directly impact the experience of our advisers and clients.
This is an excellent opportunity for someone who enjoys problem-solving, working with financial data, and delivering high-quality outcomes in a fast-paced environment. You'll collaborate with a range of internal stakeholders and external partners while gaining valuable exposure to investment administration, cash management, and platform operations. If you're detail-oriented, eager to learn, and looking to grow your career within financial services, we'd love to hear from you.
What you’ll be doing
- Process and reconcile cash transactions, including direct debits, electronic fund transfers and BPAY payments.
- Allocate and investigate cash receipts, including SuperStream contributions and rollovers.
- Identify, investigate and resolve unknown deposits and unclaimed monies.
- Process, validate and administer rebate payments from fund managers and portfolio providers.
- Follow up on discrepancies between calculated and paid rebate amounts.
- Maintain rebate and cash movement records within internal administration systems.
- Liaise with fund managers, portfolio providers and internal stakeholders to resolve payment and operational queries.
- Ensure all activities are completed in accordance with compliance requirements, procedures and service standards.
- Identify opportunities to improve operational processes and contribute to a culture of continuous improvement.
What you bring
You don’t need to tick every box, but experience in the below will set you up for success.
Experience & Skills
- 1-2 years' experience in financial services or completion of a relevant qualification.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Knowledge of Australian banking and payment processing practices.
- Understanding of financial products and investment administration processes.
- Experience working with cash operations, reconciliations or payment processing will be highly regarded.
- Ability to build effective working relationships with internal and external stakeholders.
- A proactive mindset with a commitment to delivering exceptional client service.
- Comfortable working in a fast-paced environment with competing priorities.
- Continuous improvement mindset and a willingness to learn and grow.
Applications close Friday, 21 August 2026.
Our process
We aim to keep the process simple and respectful of your time:
- You’ll receive an acknowledgement after applying.
- Our Talent team will review your application and keep you updated.
- If shortlisted, we’ll connect to learn more about you.
- Interviews may be virtual or in person.
- You’ll receive an outcome and feedback.
If you need any adjustments, please let us know - we’re here to support you.
Our commitment
We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.
Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.
