Medical Front Office Administrator

Premier Pediatric Associates is looking for a front office administrator to join our team in our Smyrna office. This person will work to support the daily operations of the office. 

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
 

Responsibilities:

• Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently scheduling appointments.
• Schedules and confirms patient appointments
• Verify patient insurance benefits and eligibility prior to the appointments and notify patient of any concerns and update chart appropriately.
• Register, check in, and check out patients in a timely manner; prepare necessary documents for the visit; notify provider of patients' late arrival; reschedule or move late arriving patients when necessary.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information.
• Encourages patient compliance with preventive care by completing outreach responsibilities.
• Maintains a clean and presentable front office area, reception are, and bathroom.
• Performs all other duties as trained and requested by provider and/or management.

• Experience as an administrative assistant, or medical front desk receptionist preferred
• Strong organizational, communication, and time-management skills
• Proven ability to work in a fast-paced environment 
• Positive, high-energy attitude
• Resourcefulness, creativity, and problem-solving skill set
• Familiarity with office equipment (i.e. printers, fax machines)

Hours of Operation

• Monday - 8:30 AM to 7:00 PM
• Tuesday - Thursday 8:30 AM to 5:30 PM
• Friday - 8:30 AM to 4:00 PM
• Saturdays (1st & 3rd of each month) - 8:30 AM to 12:30 PM

About Premier Pediatric Associates:

Premier Pediatric Associates is a private pediatric practice dedicated to partnering with families in developing healthy and amibitious children through the care of mind, body, spirit, and education.

Our employees enjoy a work culture that promotes providing patient-centered care with an emphasis on educating families, focusing on preventative healthcare, delivering unparalleled customer service and professionalism, and estabilishing a healthy work environment, which seeks to inspire and value our employees.

Premier Pediatric Associates benefits include medical insurance, paid time off, vacation time, retirement savings professional development, and free parking.