Operations Team Leader

Salary: £32,618.04 per annum (Prorated: £28,540.79)

Hours: 35 hours per week on average, on a 4 on / 4 off shift pattern. Shifts are 10 hours per day + 1 hour unpaid lunch break (07:00–18:00)

Location: Lynnbottom Household Waste Recycling Centre,

Newport, 

Isle of Wight, 

PO30 2PD

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. 

As a HWRC Team Leader you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays

• Access to our company/people’s pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing; 

• Oversee the day-to-day running of the Household Waste Recycling Centre (HWRC), ensuring the site operates safely, efficiently, and in line with operational standards.

• Supervise and support a team of Recycling Operatives, helping to maintain high levels of performance, safety, and customer service.

• Promote a strong health & safety culture, ensuring the safety of staff, contractors, visitors, and members of the public at all times.

• Deliver excellent customer service by assisting site users, resolving queries professionally, and handling complaints where required.

• Ensure the site operates in full compliance with waste permits, environmental regulations, planning conditions, and Veolia policies and procedures.

• Support recycling and recovery targets by ensuring materials are correctly sorted and processed using best practice techniques.

• Provide training and guidance to site staff, maintaining accurate and up-to-date training records.

• Identify maintenance needs and opportunities for site improvement, escalating issues to the HWRC Area Manager where appropriate.

• Carry out general site housekeeping duties, including cleaning and assisting with the sorting of recyclable materials.

What we're looking for;

• Previous experience working within a recycling, waste management, industrial, or similar operational environment.

• Experience supervising or supporting teams is desirable.

• A strong understanding of health & safety practices and the ability to work safely in a busy operational environment.

• Excellent communication and customer service skills, with the confidence to engage with members of the public and colleagues professionally.

• A proactive and reliable approach, with the ability to work independently and as part of a team.

• Manual handling experience and a willingness to undertake physically demanding duties.

• Flexibility to work outdoors in all weather conditions and adapt to operational needs.

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.