Operations Team Leader

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for someone who can help us improve our services and customer satisfaction by performing TL tasks. You are part of that team. Do you like working in a dynamic and stimulating work environment, with new challenges to solve every day? Do you consider yourself a person who is able to work in complex situations and set deadlines? 

So don't waste any more time and apply now! 

What do you do in a day? 

• Daily management of personnel in your charge (assignment of posts, rotations, monitoring of tasks, etc.) 
• Communication: prior work instructions, safety, occupational safety, procedures, department meetings, etc. 
• Training and training of people in your charge. 
• Planning daily resources (and holidays), adjustments and execution of plans. 
• Daily management of pending collections and the respective team (customers without an account) 

What do we expect from you? 

• You are flexible and analytical, enjoy solving problems and making decisions. 
• Vocational degree required. Bachelor's degree will be value. 
• Previous experience in team management is valued. 
• Knowledge of MS Office systems: Excel, Outlook – User level. 
• Schedule flexibility. Working hours: Monday to Friday from 14:30 to 21:30 
• Advanced knowledge of the English language is essential. Knowledge of Spanish. 
• Fluent in Portuguese. 
• Previous experience in: Logistics, Warehouse and Transport is valued. 
• Availability to travel. 
• Results orientation. 
• Troubleshooting. 
• Team spirit. 

How We Recruit   

At UPS, equal opportunity, fair treatment and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion and remuneration based on merit, experience and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation or gender identity.   

   

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.