- Location
- Gurugram, India · India-Gurgaon
- Department
- Finance
- Seniority
- Manager
Description
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
About the role -
We're looking for a Payroll Lead to own end-to-end payroll delivery across our one of our key regions globally. You'll manage a team, run high-volume multi-country payroll operations, safeguard compliance across diverse jurisdictions, and act as a senior point of contact for clients. The ideal candidate is a hands-on problem solver who raises the bar on accuracy and process, leads people well, and is comfortable using AI and automation to scale operations.
What you’ll do -
Payroll delivery (high-volume, multi-country)
- Own monthly, semi-monthly, and off-cycle payroll operations across the multiple countries, ensuring accurate and timely processing at scale.
- Manage large-volume payroll across multiple countries, currencies, and pay frequencies through the appropriate channels.
- Identify and implement automation and AI-driven initiatives to improve speed, accuracy, and efficiency.
People management
- Lead, coach, and develop a regional payroll team, setting clear standards and priorities.
- Manage capacity, workload, and SLAs across the team; support growth and performance.
Compliance and reporting
- Ensure statutory dues — taxes, social security, and other contributions — are filed accurately and on time across all in-scope jurisdictions.
- Ensure required documents are delivered to employees and authorities on schedule.
- Act as SPOC for internal and external audits.
Client handling
- Serve as a senior point of contact for clients, resolving queries within SLA and building trust.
- Prepare and validate client reports, including variance, department/location-wise data, and comparative payroll summaries.
- Enable CSM, Sales, and Finance teams with the knowledge they need to support BAU activities.
Vendor coordination and process
- Coordinate with vendor and partner teams to set up, review, and reconcile payrolls.
- Track vendor performance, lead root-cause analysis on issues, and drive preventive measures.
- Support payroll and entity setup, data testing, salary calculator configuration, and documentation.
Who you are:
- Payroll expertise: Deep knowledge of payroll processes and practices, including tax and compliance, with minimum 6 and maximum of 10 years in payroll delivery.
- Multi-country, high-volume: Proven experience running large-volume payroll across multiple countries — ideally across Europe and the Americas.
- People management: Experience leading and developing a payroll team.
- Compliance: Strong command of statutory compliance and the ability to engage regulatory bodies and multiple vendors.
- Client handling: Excellent stakeholder and client management skills; clear, compelling communicator.
- Problem solver: Strong analytical skills, able to spot risks and impacts and drive corrective action.
- AI-comfortable: Practical interest in using AI and automation to improve payroll operations.
- Ownership: High attention to detail, comfortable managing competing priorities with minimal supervision, and a go-getter attitude grounded in accountability.
Note: This role sits within our Payoneer Workforce Management (WFM) business unit.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
