Core Intern

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Centralized Operations Reservations Exchange (CORE) Intern who shares our passion for excellence and who infuses enthusiasm into everything they do!

About the role:

As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel, the Core Intern ensures that all communication channels operate flawlessly, including the hotel’s phone and paging system. Our Core Interns are responsible for: selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service. As well, the individual is responsible for ensuring our guests are well looked after from the start. They are also responsible for providing general information about the hotel and assisting callers as well as responding to emergencies by connecting the appropriate individuals by phone or radio. Due to the central core nature of this position, the Core Intern also acts as the friendly and courteous voice of Room Service and Housekeeping Team.

This position is scheduled to take place from beginning of September 2026 to end of December 2026.

What you will bring:

We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. The ideal candidate will have an outgoing personality and a can-do approach to any task.

Additional qualifications & skills:

• Currently enrolled in a hotel operations or closely related program. Intern applications must be directly related to the program of study and a requirement as part of the program.
• Previous experience in a fast paced hotel environment is an asset
• Familiarity with OPERA Familiarity with OPERA and Microsoft Office (Outlook, Onedrive, Excel, and Teams) is an asset
• Exceptional communication skills and command of English language
• Additional languages a definite asset for career growth

What we offer:

• Complimentary meal per shift in our employee dining room, OASIS
• Excellent Training and Development opportunities through goal setting, regular check-ins, job shadowing opportunities, exclusive projects, and more!
• Hourly rate of pay $19,15

Schedule & Hours:

Successful candidates possess flexible availability and the ability to work a variety shifts, including weekends, and holidays.

Application Details:

Please outline your availability, internship start and end dates, and minimum hour requirements in your application.

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.