Program Coordinator I - Copley Price

Overview

The Program Coordinator provides outstanding customer service, guidance, and leadership to all members and participants within the scope of the program of oversight. The Coordinator is reserved for a small branch or single program/department with oversight to multiple programs/departments simultaneously. The Coordinator supervises less than nineteen (19) program staff and performs administrative duties to assist leadership in smooth operation of the department.

 

For information on Y Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

 

Schedule

• Monday to Thursdays and Saturday

Responsibilities

• Demonstrated experience managing a team of 50 or more staff members, strong customer service experience and preferably in health and wellness, fitness program environment.
• Provide ability to lead, supervise, and support a large diverse team while maintaining a high level of customer service and members satisfaction.
• Coordinates the organization and implementation of program details  
• Assist in purchasing and reconciliation of program expenses
• Assists with the recruitment and hiring of program staff and volunteers
• Provide office support and perform other related duties, as needed
• Help maintain participant data and oversee program registration
• Follow and maintain standards, guidelines, objectives, and goals of the assigned YMCA
• Manage staff schedules and reconciliation of time-cards for program staff
• Maintain a professional manner and develop good rapport with members, participants, parents, and community members
• Address program concerns and ensure safety of program participants and staff
• Participate as a team player to ensure that the YMCA image and mission statement are upheld
• Other duties as assigned

Qualifications

• Minimum 2+ years’ of experience in customer service
• Previous supervisor experience, including hiring, training, scheduling, evaluating, coaching, and monitoring
• Must obtain and maintain all applicable certifications for the position, if needed
• Proficient in computer and office administration skills
• Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications 
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations: 
  • American Red Cross
  • American Heart Association
  • American Safety & Health Institute

 

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.

Pay Range

USD $19.69 - USD $23.63 /Hr.