- Location
- Ashburn, VA
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Computer World Services
- Seniority
- Lead
- Source
- Lever
Description
CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the Tier 1 NOC technicians to ensure timely incident detection, triage, and escalation per established performance standards.
Skills
ServiceNowITILCompTIACCNA