Senior Project Manager, Qualitative

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.  

Konovo provides healthcare organizations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.  

As we shift to a more product- and technology-driven organization, delivering best-in-class service to our customers is more important than ever. We’re expanding our remote Client Services team and are looking for an experienced Senior Market Research Project Manager to own the full project lifecycle, from bid to invoice. In this role, you’ll collaborate across the business, act as a connector between teams, and help us delight customers while growing our impact.

Our client base is primarily located in the US and EU, and in order to support those clients you will work 6:30pm-3:30am IST, our US coverage shift. If you’re a Bengaluru, India-based, client-focused, results-driven market research professional who thrives in a hybrid fast-paced environment, we’d love to hear from you.

How You’ll Make an Impact:

• End-to-end project leadership: Lead multiple global market research projects from proposal acceptance through final invoicing, delivering on time, on budget, and to scope
• Client partnership: Serve as the primary point of contact—clarifying objectives, managing expectations, and providing proactive recommendations throughout the engagement
• Risk management & problem-solving: Identify risks early, remove blockers, and keep projects moving while surfacing opportunities to expand or deepen client partnerships
• Bid & proposal development: Partner with Sales and Research to build compelling proposals, pricing, and feasibility assessments that set projects up for success
• Operational execution: Oversee survey programming, translations, data collection, third party vendor management and field reporting to ensure smooth delivery and high-quality outputs
• Quality control: Implement best practices that protect data integrity and raise the bar on accuracy, reporting quality, and client satisfaction
• Budget & financial ownership: Track budgets, manage costs, and ensure accurate, timely invoicing and financial processing
• Cross-functional coordination: Align internal teams, external vendors, and stakeholders to ensure seamless execution across time zones and functions

What We’re Looking For:

• Experience: Minimum of 5-7+ years of market research project management experience in a client-facing role; prior healthcare experience is a must. Specific experience with healthcare consulting companies is a plus.
• English: Professional-level English (verbal and written)
• Communication skills: Clear, confident communicator who can translate needs into action and present recommendations to internal and external stakeholders
• Client-first mindset: Strong relationship builder with a focus on outcomes, responsiveness, and long-term value creation
• Technical skills: Proficiency with market research tools, methodologies, and project management systems (e.g., Decipher, Confirmit, Salesforce, MS, Excel, etc.)
• Attention to detail: Highly organized with strong analytical skills; able to manage multiple complex projects simultaneously
• Problem-solving ability: Resourceful and data-driven; able to navigate ambiguity and make sound decisions under pressure
• Results-driven: Comfortable operating in a fast-paced environment while maintaining quality and accountability
• Education: Bachelor’s degree or equivalent experience
• AI-enabled tools: Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience.

 

Why Konovo? 

• Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected. 

• Join a fast-growing global team with opportunities for professional growth and advancement. 

• Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility. 

• Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.  

• Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience. 

• Make a real-world impact by helping healthcare organisations innovate faster. 

If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you! 

Apply now to be part of our journey.