(USA) Senior Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Technology Operations, leads the planning and execution of complex technology programs aligned with strategic business objectives. This role oversees financial management, risk mitigation, and performance tracking across multiple projects, ensuring efficient resource allocation and delivery. The position requires strong stakeholder engagement, effective communication, and the ability to translate business needs into actionable technology solutions. By fostering collaboration and driving continuous improvement, the Senior Manager supports operational excellence and innovation, contributing to Walmart’s commitment to delivering value and advancing technology capabilities within the organization.
About the team:
The Order Lifecycle team ensures a seamless and reliable customer order experience from placement to fulfillment. Integrating expertise in merchandise, technology, operations, and analytics, the team addresses complex challenges such as enhancing order accuracy and expanding customer controls. With a comprehensive approach, the team proactively prevents issues, reduces customer effort, and fosters dependable experiences. Operating at Walmart’s scale, even minor improvements impact millions of orders, supporting the company’s commitment to consistent, high-quality service across its expanding ecosystem. The team values collaboration, strategic problem-solving, and continuous innovation to drive operational excellence.
What you'll do:

• Lead the planning, execution, and monitoring of multiple technology projects, ensuring alignment with strategic objectives and financial plans.
• Manage budgets, schedules, and resource allocation to optimize program delivery and cost efficiency.
• Collaborate with stakeholders to translate business requirements into actionable technology solutions and drive consensus.
• Develop risk mitigation strategies and contingency plans to address potential program challenges.
• Track performance metrics and provide clear, data-driven reports to guide decision-making.
• Foster continuous improvement by implementing best practices and innovative tools within technology operations.
• Mentor and develop team members to enhance skills and performance.

What you'll bring:

• Extensive experience in program and financial management, including budgeting and cost monitoring for multiple projects.
• Proven ability to define program goals, deliverables, and schedules aligned with strategic objectives.
• Strong knowledge of technology strategies and their application to business domains.
• Expertise in stakeholder management, including building relationships and influencing cross-functional teams.
• Proficiency in performance metrics, risk assessment, and program monitoring tools.
• Excellent business communication skills with the ability to convey complex information clearly.
• Demonstrated leadership in driving operational excellence and continuous improvement initiatives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.