- Location
- Bengaluru, BDC10A, India
- Type
- Full-time
- Seniority
- Senior
- Source
- Workday
Description
Designation: Record to Report Ops Senior Analyst
Qualifications:Bachelor’s degree with Finance specialization
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Lead BPO service delivery and Finance operations, ensuring contractual performance, SLA or KPI achievement, effective governance, resource management, financial control and timely resolution of operational issues. • Provide team leadership through clear performance expectations, coaching, mentoring and career development. • A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements.
What are we looking for? • • Budgeting, Forecasting & Variance Analysis • • Risk, Escalation & Issue Management • • Process Improvement & Transition Management • • Stakeholder & Vendor Management • • People Leadership • • Manage program financials, including budgets, forecasts, expenditure and funding requirements. • • Develop stakeholder engagement plans, facilitate workshops and briefings, and manage expectations across Finance, Technology, Change and delivery teams. • • Monitor post-implementation performance, conduct Post-Implementation Reviews (PIRs) and track benefits realisation. • • BPO or Finance Service Delivery Management • • SLA & KPI Management • • Finance Operations & Period-End • • Governance & Executive Reporting • • Resource & Capacity Management
Roles and Responsibilities: • Manage BPO service delivery against contractual commitments SLAs and KPIs driving corrective actions for performance gaps • Monitor transaction volumes workloads backlogs and resource capacity to ensure consistent service delivery • Manage workforce requirements including resource allocation recruitment attrition risks and mitigation plans • Lead operational escalations and coordinate resolution of system access and service delivery issues • Review process performance and drive continuous improvement and transition of new activities to BPO • Manage service governance including monthly reporting governance packs action tracking and stakeholder updates • Oversee BPO user access governance including new access changes password resets and timely removal of access for exiting team members • Partner with service delivery Finance leadership Transformation and Technology stakeholders to resolve issues and deliver agreed outcomes • Support period end Finance activities including GL journals cost centre reviews and budget forecast variance commentary • Prepare Finance control indicators and support budgeting and forecasting activities • Manage commercial administration including purchase orders and invoice processing in line with agreed SOWs • Support Finance projects and provide guidance decision support and issue resolution assistance to SSC BPO teams • Lead resource and capability planning, including workforce demand, recruitment, onboarding, capacity utilisation and resource conflict resolution.Bachelor’s degree with Finance specialization
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.