- Location
- CA.AB.Calgary.2200 - 144 4th avenue SW, Canada · CA.ON.Mississauga.2251 Speakman Drive
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Experience
- 5+ years
- Source
- Workday
Description
Job Description
Overview
The Information Management System Admin Support Specialist (Hexagon SDx and Smart Foundation) supports and provides support for the administration and implementation of Hexagon SDx and Smart Foundation systems, in a project environment with regards to the following: User support, Project support, SDx and SPF project administration including but not limited to maintenance, customization, integration with other software, software upgrades.
Your role
- Administer and monitor SPF/SDx applications, including backups, scheduled tasks, user access, and system health.
- Configure, test, and deploy SPF and SDx environments, including schema, workflows, data capture, reporting, and MDR setup.
- Maintain integrations and data mapping between SPF, SDx, and engineering design tools (SPID, S3D, SEL, SI) and other software systems.
- Support software lifecycle activities such as UAT, certification, change requests, and production releases while coordinating with developers and vendors.
- Troubleshoot and resolve application issues, manage support tickets, and collaborate with IT teams and external vendors on complex problems.
- Provide user training, daily support, and contribute to continuous improvements alongside engineering teams and developers.
About you
- Requires a college diploma in a relevant technology field and 5+ years of experience supporting engineering applications.
- Extensive hands-on experience with SPF mapping across tools such as SPID, S3D, SEL, and SI.
- Strong expertise in SDx configuration, including schema mapping, workflows, data capture, and user management.
- Solid understanding of Intel-based hardware platforms and Windows operating systems.
- Proven ability to troubleshoot and resolve hardware/software issues and support enterprise engineering systems.
- Strong communication, organizational, and interpersonal skills with a proactive, results-driven mindset.
Rewards & benefits
Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.
Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.
Make the most of diverse opportunities for training and professional development to grow your skills and expertise.
And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Additional information
AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.
By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Appropriate accommodation will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).
Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.
Worker Type
EmployeeJob Type
RegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
