- Location
- STILLWATER MAIN STREET - Stillwater, OK 74075
- Workplace
- Onsite
- Type
- full-time
- Department
- Operations
- Seniority
- Senior
- Experience
- 5+ years
- Education
- High School
- Industry
- Finance
- Category
- Operations
- Role type
- People Manager
- Environment
- Office
- Source
- Paycom
Overview
As an Operations Manager, you'll lead the operations team by executing processes to maintain operational efficiency and excellence. You'll supervise the deposit operations team responsible for ACH, wire activity, fraud prevention, online banking, cash management, and debit card support. Key responsibilities include providing backup support, building internal/external relationships, handling escalated client issues, coaching staff on customer service, assisting with ACH compliance, supporting regulatory compliance, and reporting to the Director of Operations. The role requires strong organizational, problem-solving, and communication skills with demonstrated ability to analyze and resolve issues.