Field Service Tech

Service & Valet Tech – HotSpring Spas & Pool Tables 2 | Bismarck, ND

Join Our Wellness Crew — Keep It Running.

At HotSpring Spas & Pool Tables 2, the sale doesn't end at delivery — it's just the beginning of the relationship. As a Service & Valet Tech in Bismarck, you'll be the expert our customers count on to keep their investment running perfectly, their water clean, and their experience exactly what they hoped for when they bought it.

What You'll Do

You'll be out in the field every day, visiting customers at their homes and making sure their hot tubs, saunas, and other wellness products are performing at their best. That includes:

• Performing routine maintenance, water care, and repairs on hot tubs, spas, and saunas
• Diagnosing technical issues and completing repairs efficiently and correctly
• Providing valet water care services — testing, balancing, and treating water on a scheduled basis so customers can just enjoy their tub
• Educating customers on proper water care and maintenance techniques
• Delivering and assisting with setup of new products at customer locations when needed
• Representing HotSpring Spas & Pool Tables 2 with professionalism and a friendly, helpful attitude on every visit

What We're Looking For

• Prior experience servicing hot tubs, spas, saunas, or similar equipment is a strong plus — but we're willing to train the right person
• Solid mechanical and technical aptitude
• Strong communication skills and a genuine desire to help customers
• Self-motivated and able to manage a route independently
• Detail-oriented with good organizational habits
• Valid driver's license and clean driving record required

Why Join Us

HotSpring Spas & Pool Tables 2 became an employee-owned company in 2024, and that changes everything about how we operate. Through our Employee Stock Ownership Plan (ESOP), every eligible team member receives company stock — no out-of-pocket investment required. There's no cost to you to participate, and you don't have to make any financial decisions to start building ownership. Simply show up, do good work, and your stake in the company grows over time.

Here's what that means practically: as the company performs and grows, the value of your shares grows with it. When you eventually leave the company or retire, those shares are cashed out — putting real money back in your pocket based on the years you put in and the success you helped build. It's a retirement benefit on top of your paycheck, built into the structure of how we operate.

Employee-owners think differently about their work, and that's exactly the kind of team we're building. If you're dependable, mechanically inclined, and want to own a piece of what you're building every single day — we want to hear from you.