- Location
- Wilmington, DE
- Type
- Full-time
- Department
- Engineering
- Education
- Master
- Closing date
- 3 days ago
- Source
- ApplyToJob
Description
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
- Responsible for the overall monitoring, health, and performance of the Cisco network (switches, routers, firewalls, and wireless infrastructure).
- Support senior 3rd party engineers in configuring and maintaining LAN, WAN, and VLANs across the organization.
- Help troubleshoot network issues and escalate to senior team members as needed.
- Assist with implementing network security best practices, including access control, patching, and firewall rule updates.
- Responsible for network documentation, including diagrams, inventories, and configuration records.
- Support daily operational tasks such as port activations, cable tracing, equipment labeling, and hardware installations.
- Maintain network monitoring tools and respond to alerts.
- Assist with backup and restoration processes for network-related systems.
- Support workstation, server, and network equipment imaging, configuration, and deployment tasks.
- Participate in routine preventive maintenance and diagnostic checks on network infrastructure.
- Contribute to infrastructure improvement projects under guidance from senior staff.
- Maintain strong customer service standards when assisting employees with connectivity issues.
- Perform other duties as assigned to support the MIS department.
JOB REQUIREMENTS:
- Minimum seven (5) years in MIS and the Computer Industry.
- Experience managing Microsoft Windows Systems
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching, VPN).
- Solid understanding of ASA/Firepower firewalls and network security fundamentals.
- Strong experience with Cisco WAN, LAN, and WIFI equipment and software
- Strong experience with Cisco IOS, Nexus OS experience is a MUST
- Strong verbal and written communication skills required.
- Must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.
Skills
iOSTCP/IPCustomer Service
