Senior Officer, Product Proposition and Solutions

The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our Senior Officer, Proposition and Product Development, Individual Financial Products with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you. 

Manulife is looking for this position supporting the development and ongoing maintenance of health protection products, as well as sales campaigns. This role will also be involved in supporting other initiatives related to the health protection product line.

Position Responsibilities:

• Lead / support the development and implementation of new products, product revamp and sales campaigns

• Coordinate with internal and external stakeholders on project schedule and timely delivery of required tasks and deliverables

• Drive discussions or participate in focus groups that help to formulate product design, customer and distribution supports

• Conduct market intelligence, product comparison and analysis that help to identify business opportunities and issues

• Prepare and review product-related or campaign-related materials

• Review user requirement and coordinate fulfillment for sales campaigns

• Handle product enquiries from field forces

• Lead / support ad-hoc projects and other duties as required

Required Qualifications:

• University degree in any discipline.

• 2-4 years of experience in insurance industry with at least 1 years of experience in product development.

• Knowledge of various types of life insurance products, particularly in protection products is preferred.

• Team player, passionate, mature and independent in driving and handling counterparts.  Ability to facilitate attainment of mutual agreement by communicating with diplomacy and tact, and gain commitment to decisions made.

• Strong communication, presentation and problem-solving skills.

• Ability to leverage key relationships and build networks to work effectively and deliver results.

• Strong project management and organizational skills, considers diverse perspectives and uses tact to build support of own ideas.

• Efficient MS application and Chinese input.

• Fluent in written and spoken English.

• Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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