HR Service Delivery Analyst

Skill required: Payroll - Workday Payroll Accounting
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs • Minimum 3 to 5 years of payroll experience across countries such as US, UK, Europe, India, etc. • Understanding of payroll legislation, including: • • US W4 W2 Forms • • UK P60 P45 P11D • • Final Paycheck Laws • • State Reciprocal Agreements • Knowledge of payroll controls and checks to ensure payroll accuracy, such as: • • Payroll reconciliation • • Variance analysis • • Zero or Negative Net Pay reports • • Duplicate payment • Knowledge of ERP applications such as: • SAP • Workday • PeopleSoft • Good Excel skills including: • VLOOKUP • Pivot Tables • Payroll certification is an added advantage. • Understand and perform the full range of payroll processes, including: • Payroll inputs • Payroll controls and checks • Payroll reports • Payroll inquiries • Year-end activities • Ad hoc payroll activities
What are we looking for? • Clear understanding of performance metrics and reporting mechanisms. • Ability to improve measurement systems and reporting effectiveness. • Ability to plan and allocate work efficiently. • Support daily reporting and management operating systems (MOS). • Guide team members on responsibilities and process understanding. • Resolve process-related issues promptly. • Participate in team-building activities. • Conduct training needs analysis using quality reports and knowledge assessments. • Create effective quality control (QC) and audit mechanisms to meet service levels. • Support training and knowledge-sharing• 3 to 5 years of payroll experience. • Knowledge of ERP applications such as SAP, PeopleSoft, Workday, etc. • Understanding of payroll legislation and compliance requirements. • Experience performing payroll validations and control checks. • Familiarity with payroll reconciliation and reporting activities. • Payroll certification is preferred. • Knowledge of MS Office and Excel functions including VLOOKUP and Pivot Tables. • Strong verbal and written communication skills
Roles and Responsibilities: • Analyze and solve lower-complexity problems. • Interact with peers and collaborate within the organization. • May have limited interaction with management and stakeholders. • Work with moderate guidance on daily tasks. • Receive detailed instructions on new assignments. • Make decisions that impact personal work and potentially the work of others. • Function as an individual contributor within a team. • Be willing to work in rotational shifts when required. • Perform Root Cause Analysis (RCA) and recommend corrective actions. • Suggest process improvement ideas that improve efficiency, accuracy, and controls. • Participate in Knowledge Transfer activities and become a process SME. • Provide training to new team members and support process change initiatives. • Participate in process-related internal initiatives

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.