Trade Specialist

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

We've identified a need for a Trade Specialist to strengthen and support trade invoice processing. You'll drive continuous improvement, reducing manual intervention, and get claims through to a one-touch process. You'll work across root cause analysis, training, customer collaboration, accruals management, and reporting to make that happen.

How you will contribute

You will: 

• Working with the team, driving performance against the ledger aging target for trade invoice processing
• Lead root cause analysis on aged and problematic trade claims, identifying patterns and systemic issues that slow processing through the workflow
• Drive continuous improvement initiatives to move claims towards a one-touch process, reducing rework and manual intervention
• Develop and deliver training programmes for Trade Executives, building technical capability and consistency across all three teams
• Own the manual accruals and recycling process, working to reduce the level of accruals held on the balance sheet by aligning them to invoices on the system and identifying prevention strategies
• Collaborate with Sales to improve adherence to trade controls and customer invoicing standards
• Build and manage customer-centric reporting that provides actionable insights, supports escalation processes, and drives accountability across the team

• Partner with customers and internal stakeholders to resolve disputes, improve claim quality, and reduce processing time
• Use new reporting tools to identify trends, focus areas, and opportunities to improve team productivity and claim throughput

What you will bring

A desire to drive your future and accelerate your career, and the following experience and knowledge:

• Strong experience in trade spend, claims processing, or order-to-cash within an FMCG or consumer goods environment
• A track record of driving process improvement and continuous improvement initiatives
• Experience with root cause analysis, data interpretation, and turning insights into action
• Understanding of accruals management, balance sheet reconciliation, and trade finance fundamentals
• Proven ability to coach, train, and develop teams to raise capability and performance
• Confident working cross-functionally with Sales, Finance, and Customer teams
• Strong communication skills with the ability to build reporting, present insights, and escalate effectively
• A proactive, solutions-focused mindset with the resilience to drive change in a fast-moving environment

More about this role

Work schedule: hybrid model (3 days in the office, 2 days work from home)

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics