Client Onboarding Junior Analyst

Are you looking for a career move that will place you in a global financial organization? Then bring your skills to Citi.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team in Hungary supports not only Hungary but also cluster and global level requests, where each member of the team has a direct influence on client experience as well as Citi’s branding. In a day-to-day business, team solves complex queries/requests of clients, which are great assets for self-development of each member of the team.

What you will do

• Communicate with local and global clients via various channels. Collaborate with internal stakeholders to streamline processes for the benefit of clients as well as strengthen controls to mitigate risk
• Responsible for customer documentation, review, validation and system setups
• Demonstrate high level of diligence, motivation and organizational skills
• Focus on timely and accurate delivery of all account opening functions
• Daily management of in-process and service related activities, ensuring documentation requirements are clearly defined to support all scenarios and maintenance requirements
• Ensure consistent delivery of high quality service to customers and internal partners through meeting or exceeding customer expectations guided by service level agreements and efficiency/accuracy standards

What we will need from you

• Previous experience in financial services preferred
• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external) would be an asset
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
• Fast learner with strong attention to detail, and willingness to go the extra mile
• Proficient knowledge of English, additionally proficient knowledge of Bulgarian, Czech, Romanian or Slovak is a strong plus (written and spoken)
• Proficient in Microsoft Office applications

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

# LI-AŁ1

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## Job Family Group:

Customer Service

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## Job Family:

Institutional Client Onboarding

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## Time Type:

Full time

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## Primary Location Full Time Salary Range:

5 878 280,00 Ft - 8 462 320,00 Ft

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## Most Relevant Skills

Please see the requirements listed above.

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## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.