DIRECTOR, TECHNICAL PROGRAM MANAGEMENT

Position Summary...

Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

What you'll do...

About Team

Walmart Global Tech is focused on improving Walmart's customer experience across both physical & digital and making Walmart the most exciting place to shop. With 4000+ brick and mortar stores and thousands of other suppliers fulfilling Walmart's online/in-store orders for over 1 billion customers — the challenge and complexity is pronounced.

Walmart's Growth organization sits at the intersection of commerce and monetization — powering AdTech (Walmart Connect), Data Ventures, and Walmart+ to unlock new revenue streams and deepen customer engagement at massive scale. Our teams build the advertising platforms, data products, and membership experiences that are transforming Walmart from the world's largest retailer into a technology-powered growth engine. We operate in a fast-moving, highly competitive landscape where speed-to-market, data-driven decision making, and platform scalability are critical differentiators.

Our TPM team leads strategic planning and ensures successful delivery of Growth's most complex, cross-cutting initiatives through rigorous program execution, stakeholder alignment, and technical thought leadership. We coordinate across advertising, data, membership, and core commerce domains — defining goals, managing dependencies, mitigating risk, and driving continuous improvement. We bring program management discipline to a space that demands both startup agility and enterprise-grade reliability.

About the Role

You will play a key leadership role in scaling Walmart's Growth platforms — Walmart Connect (AdTech), Data Ventures, and Walmart+ — that collectively represent one of the fastest-growing parts of Walmart's business. You will be responsible for driving large-scale programs that cut across advertiser experiences, ad-serving infrastructure, data monetization pipelines, membership lifecycle, and core commerce integration.

This role requires you to lead a high-performing TPM team while directly driving ambiguous, complex programs across multiple business domains and technology stacks. As a functional owner, you will work closely with business, product, engineering, data science, and sales leadership to ensure timely planning, disciplined execution, and delivery against aggressive growth targets. You will partner with engineering and product leadership to shape the technical strategy, drive platform convergence, and unlock operational efficiencies through technology innovation.

You need to demonstrate deep technical acumen in areas such as ad-tech systems, real-time bidding, data platforms, experimentation frameworks, and subscription/membership ecosystems. You will nurture a platform mindset to create enterprise-wide leverage and reduce fragmentation across Growth's rapidly evolving portfolio. As a people leader, you will be responsible for hiring, career development, and continuously raising the performance bar of the team.

What You'll Do

This role is responsible for driving cross-functional alignment, program execution, technical thought leadership, and stakeholder management across complex technical initiatives within Growth. This role serves as a strategic amplifier of engineering efforts — connecting business goals with technology delivery and ensuring programs stay on track through ambiguity, rapid iteration, and market-driven change.

Stakeholder Engagement & Program Alignment

• Identify and engage relevant stakeholders across Growth's diverse ecosystem — including AdTech, Data Ventures, Walmart+, core commerce, finance, legal, and privacy teams.

• Develop and implement stakeholder management strategies that reconcile competing priorities across monetization, membership growth, and customer experience.

• Lead cross-functional alignment across advertising, data, and membership domains by facilitating conversations that resolve conflicts and drive consensus.

• Secure stakeholder buy-in for program roadmaps, ensuring transparency on priorities, revenue impact, and value delivery timelines.

• Coach team members on effective stakeholder engagement techniques in a multi-stakeholder, revenue-sensitive environment.

Analytical Thinking & Problem Solving

• Use data analysis and research to define program success metrics — including advertiser performance, data product adoption, membership growth/retention, and platform reliability.

• Apply structured problem-solving techniques to complex challenges spanning ad-serving latency, data pipeline scalability, and membership funnel optimization.

• Lead root cause analysis, promote insight extraction from advertising analytics, experimentation results, and customer behaviour data to influence decisions.

• Mentor others on effective problem identification, analytical frameworks, and diagnostic tools relevant to Growth's data-rich environment.

Program Planning & Development

• Define and manage large-scale program plans including scope, milestones, dependencies, and resources across AdTech, Data Ventures, and Walmart+ initiatives.

• Drive clarity in ambiguous situations — such as emerging ad formats, new data partnerships, evolving privacy regulations, or shifting membership strategies.

• Secure commitments from stakeholders and resolve cross-team and cross-domain constraints spanning Growth and core commerce platforms.

• Identify synergies and reduce duplication across AdTech, Data Ventures, and Walmart+ workstreams to maximize shared platform investment.

• Improve ways of working by introducing better planning, tooling, and workflows tailored to Growth's pace of innovation.

Program Delivery & Risk Management

• Drive program execution by managing risk, scope, timeline, and budget across a portfolio of Growth initiatives with direct revenue impact.

• Use project tracking tools and dashboards to monitor performance across multiple initiatives, surfacing leading indicators of delivery risk.

• Assess and mitigate risks across domains — including advertiser-facing SLAs, data compliance, privacy regulations (CCPA, GDPR), and membership experience degradation.

• Ensure teams remain focused on high-impact work and are unblocked to deliver against aggressive growth and revenue goals.

• Align resources and priorities to maximize value delivery during peak advertising seasons (holidays, tentpole events) and membership campaigns.

Technical Fluency

• Translate business and program requirements into high-level technical design conversations across ad-serving, real-time bidding, audience segmentation, data pipelines, and membership platforms.

• Understand modern software architecture including cloud infrastructure, event-driven systems, ML/AI pipelines, APIs, clean rooms, and platform capabilities relevant to AdTech and data products.

• Collaborate with engineering and architecture teams to broker end-to-end solutions that balance advertiser performance, data privacy, and platform scalability.

• Apply knowledge of emerging technologies — including retail media innovation, privacy-preserving measurement, and personalization frameworks — to inform program decisions.

Domain Expertise & Cross-Functional Integration

• Demonstrate deep awareness of the retail media, data monetization, and membership/subscription industry landscape, including competitive dynamics, regulatory trends, and evolving advertiser expectations.

• Extend program plans to include sales enablement, advertiser experience, partner integration, and customer impact analysis.

• Lead due diligence for build vs. buy decisions and assess implications of new ad products, data partnerships, and automation techniques.

• Influence product and business roadmaps with domain insights and strategic foresight on Growth's market opportunity.

Influential Communication

• Craft and deliver clear, concise narratives backed by revenue data, advertiser metrics, membership KPIs, and qualitative insights.

• Tailor communication styles to stakeholder needs — from engineering deep-dives to executive business reviews and advertiser-facing updates.

• Facilitate decision-making by framing options, risks, and trade-offs in terms of revenue impact, customer value, and competitive positioning.

• Provide and receive feedback with a growth mindset; evolve team practices based on collective input.

• Lead complex discussions and communicate positions with transparency and neutrality across Growth's multi-stakeholder landscape.

What You'll Bring

• Proven track record of leading technical programs at scale, preferably in advertising technology, data platforms, or subscription/membership ecosystems.

• Strong interpersonal and stakeholder management skills with the ability to influence across business, product, engineering, sales, and executive leadership.

• Proficiency in program management tools and reporting dashboards with a bias toward data-driven decision making.

• Familiarity with software and systems design principles — particularly in areas such as real-time systems, data pipelines, ML/AI, and cloud-native architectures.

• Experience working across multiple domains including engineering, product, operations, and revenue/commercial teams.

• Understanding of privacy regulations, data governance, and compliance considerations relevant to advertising and data products.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

Building 10 (sez), Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India