- Location
- Gurugram, DDC5F, India
- Type
- Full-time
- Department
- Sales
- Source
- Workday
Description
Designation: Sales Prog & Incentive Mgmt Assoc Mgr
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Lead Incentive Compensation operations for a delivery team, ensuring payout accuracy, SLA compliance, audit readiness, operational governance and team performance. Drive automation, AI adoption, process excellence and stakeholder satisfaction. • Sales Operations and Incentive Compensation Management • Incentive setup, administration and payout operations • Payment calculation, reconciliation and validation • Sales Letter management and governance • ICM system setup including plans, quotas, hierarchies and crediting rules • Credit, pay, liabilities, adjustments and payout release managemet • Compensation claim and dispute resolution •
What are we looking for? • Primary skill - Pricing & Profitability Optimization • Any Graduation • 14 to 18 years Incentive Compensation experience • 8 to 10 years people management experience • Strong Excel and PowerPoint expertise • Experience managing end to end Incentive Compensation programs • Operations, project and program management experience • Strong analytical, communication and stakeholder management skills • Ability to work across global shifts • Operational controls, audit readiness and process integrity • Agentic AI enabled operations and automation • Team leadership, coaching & SLA ownership
Roles and Responsibilities: • Operations Leadership • Own payout accuracy and SLA adherence • Lead incentive administration, calculations and disbursements • Govern sales letter creation, approvals, issuance and rework reduction • Oversee ICM system setup, quota, hierarchy and crediting configuration • Manage crediting, adjustments, liabilities and payout release processes • Lead compensation claim, dispute and ICR resolution • Govern data validation, exception management and master data accuracy • Ensure audit readiness, controls, reconciliation and compliance • Drive automation, AI adoption and process improvements • Manage workplans, escalations and operational delivery • Team Leadership • Lead and mentor compensation specialists • Support hiring, onboarding and capability development • Conduct performance reviews and coaching sessions • Drive engagement, retention and knowledge management • Lead rewards, recognition and team development initiatives • Serve as escalation point for complex operational issues • Key Metrics • Operational KPIs • Payment Accuracy • SLA Adherence • Straight Through Processing Rate • Audit and Compliance Outcomes • Team Engagement and Retention • Execution KPIs • Dispute and ICR Resolution Timeliness • Automation and Improvement Adoption • SOP Quality and Documentation Compliance • Team Performance and Attrition • Workplan Delivery Against TimelinesAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.