Underwriting Assistant

Be the first offshore team member of a growing Australian underwriting business, with direct senior leadership exposure, hands-on mentoring, and the opportunity to shape the team as it grows.

The Opportunity

Join a supportive and entrepreneurial underwriting team providing insurance solutions across Property, Liability, Financial Lines, and Cyber. As an Underwriting Assistant – Property, you'll support the property team across submissions, policy and claims data, natural-perils research, premium calculations, and pipeline management.

Designed as an entry-level pathway into underwriting, the role includes practical coaching in commercial insurance, property risk assessment, claims-history analysis, natural perils, and premium calculations. You'll work closely with an experienced Underwriter and the Head of Property, with the opportunity to progress into advanced underwriting support or an Underwriter role as your capability develops.

 Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

 Staff Testimonial

"The team encourages you to learn, ask questions, and grow every day. You'll always have support while building your career." ASW Philippines.

What You’ll Do

• Review broker submissions, proposal forms, schedules, risk surveys, and supporting documents, capturing accurate information for underwriting assessment.
• Set up new business and renewal accounts, maintaining accurate risk, policy, insured, and claims information in the underwriting platform.
• Research natural-perils exposures including flood, bushfire, cyclone, storm, and earthquake using approved third-party systems.
• Maintain the underwriting pipeline, tracking submissions, renewals, outstanding information, due dates, and next actions.
• Collate and summarise claims histories, identifying gaps or discrepancies for Underwriter review.
• Prepare premium calculations for mid-term adjustments, additional and return premiums, earned premiums, and cancellations for authorised Underwriter approval.
• Liaise with brokers, agents, and internal stakeholders while supporting correspondence, recommendations, and monthly renewal portfolio reporting.
• Partner with the underwriting team on process improvements, including opportunities to use technology to improve efficiency.
• Build your technical knowledge through coaching, training, team meetings, and exposure to the broader insurance business.

 Key Criteria

• Strong data-entry skills with excellent accuracy and attention to detail.
• Sound Microsoft Excel skills and confidence working with structured data.
• Strong organisation and time-management skills, with the ability to manage competing priorities and deadlines.
• Clear written and spoken English with a professional and collaborative communication style.
• Curious and motivated to build knowledge of Australian property insurance and underwriting.
• Previous experience in insurance, underwriting support, broking, claims, finance, or a similar administrative role is advantageous.
• Exposure to commercial property insurance, policy transactions, or risk-information and natural-perils platforms is highly regarded.
• Relevant qualifications in insurance, business, finance, or administration are advantageous.
• Reliable, accountable, and comfortable asking questions, applying feedback, and working within defined processes and authority limits.

 Work setup:

Work setup & hours may vary by location in accordance with local norms, practices & policies.

• • Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup (1-2 days WFH) after a 6-month onsite probation.

 

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