Business Services Lead

About this role:

Provide vision, leadership, and expertise to partners and influence all tech groups as well as key stakeholders, such as Human Resources, Finance, Corporate Communication. Requires significant sphere of influence. Be trusted with sensitive and at times highly confidential data. This level role requires advanced organizational skills and project management; ability to juggle multiple priorities and effectively interface with OC+2 level of the organization.

Serve as an extension of the OC+2, acting as a proxy when needed for key meetings to lead complex, innovative, high risk, and diverse initiatives to maintain a pulse on the organization, driving the operational excellence and remediating risk

Support the technology team by providing support and strategic initiatives to provide efficient, timely, and reliable service to business partners, and team members and must prioritize and think critically on tight deadlines. Executive level Business Review and Strategic presentations

Serve as an experienced advisor to more experienced leadership across the technology organizations and business executives to influence execution of deliverables and direction.

Ability to organize and manage multiple priorities and interface with executive leadership across the organization and with multiple senior level partners.

In this role, you will:

• Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business

• Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise

• Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities and technology to develop executable strategies and plans

• Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide

• Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes

Required Qualifications:

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Strong analytical skills with high attention to detail and accuracy

• Comprehend, analyze and interpret documents with the ability to note critical takeaways

• Understand the needs and interests of different levels of target audiences

• Define expected results and outcomes and deliver on commitments

• Works independently while keeping management informed

• Effectively drive and lead organizational changes

• Communicate effectively, in both written and verbal formats, with senior executive-level leaders

• Assess issues, make quick decisions, implement solutions, and influence change

• Turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions

• Outstanding problem solving and decision-making skills

• Ability to juggle multiple priorities and effectively interface with senior levels of the organization

Job Expectations and Core Values:

• Be Humble: You're smart yet always interested in learning from others.

• Work Transparently: You always deal in an honest, direct, and transparent way.

• Take Ownership: You embrace responsibility and find joy in having the answers.

• Learn More: You regularly self-educate and improve your skill set.

• Show Gratitude: You show appreciation and respect to those you work with.

Hybrid Work 3 days a week in office

No Visa Sponsorship available for this role

Posting End Date: 

27 Aug 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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