Accounts Receivable Specialist

Company Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

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Accounts Receivable Specialist

As a Corporate Accounts Receivable Specialist, you will play a critical role in ensuring the efficient and accurate management of the company's accounts receivable process. You will be responsible for monitoring and analyzing outstanding customer invoices, implementing effective collection strategies, resolving payment discrepancies, and maintaining strong customer relationships. Your attention to detail, analytical skills, and ability to communicate effectively will contribute to the organization's overall financial health and success.

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Essential Duties & Responsibilities

• Monitor and reconcile customer accounts to ensure accurate and timely payment collections.
• Review and analyze aging reports to identify delinquent accounts and take appropriate actions to expedite collections.
• Initiate collection efforts by contacting customers via phone, email, or mail to resolve outstanding payments.
• Collaborate with internal stakeholders, such as sales, customer service, and finance, to address customer inquiries, resolve disputes, and negotiate payment terms.
• Generate and distribute accurate and timely invoices to customers in accordance with established billing cycles.
• Verify billing information, including pricing, discounts, and terms, to ensure accuracy and compliance with contracts or agreements.
• Address invoice discrepancies or billing errors promptly and collaborate with relevant teams to rectify issues.
• Apply incoming customer payments accurately to the appropriate accounts receivable records.
• Reconcile discrepancies between payment records, invoices, and bank statements to ensure accurate financial reporting.
• Investigate and resolve payment variances or unapplied payments promptly
• Foster positive and professional relationships with customers, serving as a primary point of contact for accounts receivable inquiries.
• Provide exceptional customer service by addressing customer concerns, providing payment-related information, and resolving issues promptly and effectively.
• Collaborate with sales and customer service teams to identify opportunities for process improvement and enhance customer satisfaction.
• Prepare regular reports, including accounts receivable aging, cash flow projections, and collection status updates for management review.
• Analyze accounts receivable data to identify trends, patterns, and potential risks, and provide recommendations for improvement.
• Support month-end and year-end closing activities, including reconciliations and reporting requirements.
• Travel Requirement: This role does not require travel 

Education & Experience

• Bachelor's degree in accounting, finance, or a related field is preferred.
• Proven experience as an accounts receivable specialist or a similar role in a corporate setting.
• Strong knowledge of accounts receivable principles, practices, and relevant regulations.
• Proficient in using accounting software and MS Excel for data analysis and reporting.
• Excellent analytical skills with the ability to interpret financial data and identify trends or anomalies.
• Strong communication skills, both written and verbal, to effectively interact with internal teams and external customers.
• Detail-oriented and highly organized, with the ability to multitask and prioritize workload effectively.
• Demonstrated problem-solving skills and ability to work independently as well as part of a team.
• Familiarity with ERP systems (e.g., SAP, Oracle) and experience in process improvement initiatives is a plus.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

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