Analyst - Application Management & Operations

Bring your energy to Aggreko as an Analyst – Application Management and Operations, based in Glasgow. 

You’ll provide application support to our employees, diagnosing and resolving issues related to the CloudSuite ERP system.  You’ll be responsible for managing and prioritizing requests, recreating issues in appropriate environments, and collaborating with internal teams and vendors to develop and deploy effective solutions. Your work will also involve monitoring application health, investigating data and integration challenges, and contributing directly to the continuous improvement and security of our services.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you’ll do as an Analyst – Application Management and Operations:

• Manage and prioritize requests related to the CloudSuite ERP system (incidents, problems, changes, and DevOps)

• Monitor, create, and manage events, alerts, and performance for CloudSuite environments

• Investigate and resolve issues regarding data, integrations, and workflows in collaboration with internal and external teams

• Deploy improvements and new features through change and release processes

• Manage incidents and problems, ensuring rapid service restoration and the prevention of recurrences

• Create reports and dashboards to track application health and identify opportunities for improvement

• Configure and maintain security for the Infor OS platform

• Contribute to the technical roadmap and the continuous improvement of services and integrations

You are:

• Experienced in troubleshooting, performance optimization, and cloud environments (Azure preferred)

• Analytical, organized, and a strong problem-solver

• Proactive, with an aptitude for learning new tools and working in dynamic environments

• A good communicator, able to explain technical concepts clearly

• Collaborative, capable of building strong relationships with internal teams and external partners

• Autonomous and motivated, with strong prioritization skills

• Experienced with ERP systems (preferably Infor CloudSuite) and knowledgeable in SQL (desirable)

• Educated to a degree level (desirable) and ITIL Foundation certified (an advantage)

Here’s what you’ll get:

• A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance)   

• Hybrid working   

• Generous holiday entitlement, with option to ‘buy’ or ‘sell‘   

• Discounts & perks   

• Access to our Employee Assistance Programme, which helps promote and support a healthy lifestyle  

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.