- Location
- Dallas, Texas - Selene, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Management
- Seniority
- Senior
- Experience
- 4+ years
- Education
- High School
- Source
- Workday
Description
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Key Responsibilities: • Ensure accurate and timely processing of customer payments, payoffs, and exception transactions. • Monitor and reconcile suspense accounts in accordance with servicing guidelines. • Process complex transactions including reversals, NSF reimbursements, and loan modification cash adjustments. • Perform daily cash and system batch balancing; research and resolve payment clearing exceptions. • Collaborate with internal departments and senior leadership to resolve discrepancies and ensure data integrity. • Serve as a team lead when needed, mentoring and training team members to ensure consistent performance and adherence to procedures. • Assist the supervisor with workflow management and special projects. • Maintain a high level of accuracy and attention to detail while managing multiple priorities in a fast-paced environment. • Overtime may be required, including evenings and weekends. • This is an on-site position and is not eligible for remote work. Qualifications: • High school diploma or GED required; Bachelor’s degree in a business-related field preferred. • 4–10 years of experience in cash posting or cash handling within mortgage servicing or commercial banking. • Strong analytical and problem-solving skills with the ability to work independently and as part of a team. • Excellent communication skills and a customer-focused mindset. • Proven ability to manage high-volume, detail-oriented tasks under tight deadlines.Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.