Banquet Captain - Supervisor

Hotel :

Madison Marriott

1313 John Q Hammons Dr

Middleton, WI 53562

Full time

Compensation Range : $22.50

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

What We Are Looking For:

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.
   

Why Atrium?
Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values—they truly shape the culture and opportunities here.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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