- Salary
- $25 – $30/hr
- Location
- Piscataway, NJ
- Workplace
- Onsite
- Source
- Paylocity
Description
Description
The Collections Coordinator’s primary focus is to monitor accounts receivable and pursue past-due balances.
Essential Duties and Responsibilities
- Monitor AR aging reports and follow up on overdue accounts
- Contact customers regarding past-due invoices
- Negotiate payment plans when needed
- Escalate delinquent accounts to management or collections agencies
- Document collection efforts in system
- Follow and suggest updates to internal operating procedures (IOPs) for AR functions.
- Maintain accurate documentation and notes in AR systems
- Act as a backup for daily customer payment application to ensure continuity of operations.
- Prepare and provide reports and updates Days Sales Outstanding, percent past due, collection effectiveness, etc. to management as required.
- Provide excellent service to vendors and colleagues, ensuring accuracy and professionalism
- Perform general office work as needed, including but not limited to answering phone calls, operating general office equipment (computer, scanner, fax)
- Other duties as assigned
Requirements
Qualifications & Skill Requirements
- Highschool diploma or equivalent required, further education or training a plus
- 2+ years of collections/accounts receivable or related office/accounting experience preferred
- Experience in negotiation, conflict resolution
- Strong data entry skills with high attention to detail and accuracy
- Ability to manage high volumes of work while meeting deadlines
- Proficiency with Microsoft Office (Excel, Word, Outlook); experience with ERP or accounting software a plus
Key Competencies
- Customer service orientation when working with vendors and colleagues
- Accuracy and attention to detail
- Strong organizational and time management skills
- Analytical thinking and problem-solving ability
- Team-oriented with a positive and professional attitude
- Desire and drive to learn and grow
- Understanding and responsive to situations that require a sense of urgency
- Consistent in follow-up and follow-through
- Credible with a high level of personal integrity
- Loyal and dedicated to the success of colleagues and team members
- Optimistic toward all activities, able to transmit this optimism to others
- Adaptive to ICAT’s core values
Location: Onsite in Piscataway, NJ
Hourly Rate Range: $25.72 - $30.25
Skills
ExcelAccounts ReceivableCustomer ServiceERPNegotiation
