Squad Lead

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Role Overview

Are you ready eto take your leadership skills to the next level and make a significant impact through technological innovation and service delivery excellence?

As a Squad Leader – Senior Networking & Data Center Architect, you will lead a team of highly skilled and motivated professionals, entrusted with delivering critical infrastructure solutions and pioneering initiatives that chart the future of Kyndryl.

Your role extends beyond traditional leadership. With 10+ years of experience leading critical infrastructure projects, you will serve as the go-to technical expert in Data Center and Networking architecture—guiding, motivating, and mentoring your squad to ensure seamless service delivery. Collaborating closely with cross-functional teams, you will transform business requirements into strategic architectural opportunities, lead technology transformations, and guide key business decisions while maintaining the highest standards of service quality.

Key Responsibilities

• Squad Leadership & Mentorship: Guide, motivate, and mentor a high-performing squad of network and infrastructure engineers, fostering a collaborative work environment and driving technical skill development.
• Architecture & Strategic Guidance: Define enterprise architectures for Data Center integration and migration, drive service automation, and accompany business leadership in strategic technology decisions.
• Service Quality & SLA Management: Ensure the team meets and exceeds customer expectations while strictly adhering to Service Level Agreements (SLAs) across critical infrastructure environments.
• Agile Delivery & Process Optimization: Run Agile ceremonies, efficiently handle backlogs, optimize workflows, and drive continuous improvement in network delivery processes.
• Escalation & Stakeholder Engagement: Manage complex technical escalations (Routing/Switching, Data Center, Security), engage directly with enterprise customers, and build strong relationships with cross-functional stakeholders.
• Domain Ownership: Maintain end-to-end ownership of the Networking and Data Center service domain, translating complex business requirements into innovative, scalable solutions.

Who You Are

You’re good at what you do and possess the technical depth and experience to prove it. Equally as important, you have:

• Growth Mindset: Keen to drive your own personal and technical development in emerging infrastructure technologies.
• Customer Focus: Dedicated to prioritizing customer success, high availability, and network reliability in all aspects of your work.
• Open & Borderless Culture: Naturally inclusive in how you collaborate and work with diverse, multi-disciplinary technical

Who You Are

• Education: Bachelor’s degree in Systems Engineering, Telecommunications, Electronics, or a closely related field.
• Professional Experience: 10+ years of proven experience leading critical infrastructure projects, Data Center integrations, and complex migrations.
• Core Technical Expertise:Advanced expertise in Cisco Routing & Switching and SD-WAN.Hands-on experience with Cisco ACI (including Multi-Site, Multi-Pod, and IPN architecture).Strong knowledge of Application Delivery Controllers: F5 BIG-IP and Citrix Netscaler.
• Mandatory Certification: Cisco Certified Network Professional (CCNP) required.
• Leadership & Strategy: Proven ability to lead technical teams, drive infrastructure automation, analyze complex challenges, and align tech roadmaps with business objectives.

• Preferred Certifications:Cisco ACI Specialist or CCIE (Cisco Certified Internetwork Expert) highly valued.Agile/Project Management certifications (PMP, CSM, Six Sigma) are a plus.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. Whether you want to advance in Management as a Delivery Partner Executive or pursue an executive technical path as a Distinguished Engineer / Enterprise Architect—you can find your opportunity here.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.