Communications Designer

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Join us in building proposal services for Salesforce Professional Services Organization. We operate like an in-house creative agency, partnering with teams across Customer Success to produce compelling, high-quality customer proposals that inform, inspire, and engage. Our work spans graphics, product, marketing, proposal design assets, social media content, and beyond—each piece designed to elevate the Salesforce customer journey.

We’re looking for a Communications Designer with strong visual taste and the ability to translate complex ideas into intuitive, accessible, and brand-aligned creative. You bring a deep understanding of user-centered design, with a strong point of view and the flexibility to iterate and adapt. You know how to manage multiple projects at once, collaborate across modalities like video and editorial, and bring a high bar for craft and consistency to everything you touch.

If you're a visual communicator who thrives in a fast-paced, collaborative environment and knows how to balance creativity with strategy, let’s talk.

Your Impact

• Deliver dynamic, accessible, and user-centered design across a variety of formats: web graphics, slides, campaign assets, enablement visuals, and more.
• Own end-to-end design work, from initial intake and concepting to final handoff and QA.
• Apply strong content hierarchy and visual clarity to support storytelling across editorial, video, and product content.
• Collaborate with strategists, editors, video producers, and other stakeholders to bring creative concepts to life.
• Translate stakeholder needs, content goals, and user research into compelling visual artifacts.
• Ensure consistent application of the Salesforce brand across all touchpoints while contributing to the evolution of our style and templates.
• Proactively manage and prioritize multiple design projects and deadlines in a fast-moving, remote-first environment.
• Provide thoughtful feedback in design reviews, mentor other designers, and help shape team-wide standards and best practices.
• Stay current with design trends, accessibility standards, and creative tools including AI-driven design tools where appropriate.

Minimum Requirements

• 5+ years of experience in graphic design, visual communication, or a related creative field.
• A strong portfolio that demonstrates dynamic, effective design rooted in content strategy and user experience.
• Expertise in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
• Strong understanding of branding, with experience designing across multiple mediums (digital, print, slideware, social, motion).
• Excellent communication and collaboration skills, you’re proactive in sharing work and open to feedback.
• Experience working on a collaborative creative team and partnering cross-functionally with editorial, video, UX, and beyond.
• Ability to manage multiple deadlines and operate with autonomy in a remote, asynchronous environment.
• Proven experience leading design projects with contractors, including providing clear direction, delivering actionable feedback, and managing alignment across internal and external stakeholders.
• Experience mentoring or guiding other designers.
• Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Preferred Qualifications

• Motion design experience or proficiency with After Effects.
• Familiarity with Salesforce products and ecosystem.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.