Client Coordinator

Description

Job description:

If you are looking for a challenging and rewarding career...not just another job, you've come to the right place. We offer competitive pay, PTO, commission pay, bonuses, Insurance benefits & Holidays. 18+ yr old family owned & operated so we understand family comes first! This is a place to grow & constantly learn new things. If this sounds like what you've been looking for apply today!! We are looking to hire quickly for this position.

This is an in-person Monday-Friday job. The schedule is 8 am-5 pm or 7 am - 4 pm

Responsibilities:

- Coordinate and manage client projects from start to finish using computer software and phone calling
- Do all of your work with accuracy and clarity
- Enter and maintain client orders in the system
- Manage to keep anywhere from 3-20 employees' schedules daily to ensure numbers are met
- Provide exceptional customer service via phone, email, and in-person interactions
- Ability to work in very high-pressure/stressful situations & still maintain your goals
- Must be able to manage yourself, prioritize & multi-task

- goals to make 20 outbound calls a day and book 10 jobs from a client base of 14,000!

Job Description:

- Scheduling multiple jobs for each individual based on location, urgency & a number of things you will need to keep track of
- Understanding that the client comes first & give clients the best possible care
- Making outbound calls before a certain time to ensure work is done on time
- Finding a way - not an excuse
- Daily meetings in person & on the phone with other team members & being prepared to discuss what's going on in the department etc...
- Taking inbound client calls to answer questions, solve problems & schedule their appointments
- Going through several reports daily & completing tasks needed based on the reporting
- Working with multiple departments to coordinate appointments & ensure daily, weekly & monthly goals are met accordingly

This is a KEY position in the company. We are looking for a great communicator that is self-motivated, that has the ability to prioritize & multi-task. We need someone who is reliable, on time & dedicated to their work & that understands the importance of their responsibilities.

This is a local, family-owned & operated company with 30-50 employees & growing! Plenty of room to grow within the company & a company that notices well done. Join our team of dedicated professionals and make a difference in the lives of our clients. Apply today!

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift 
• Monday to Friday
• No nights - unless wanted - flexible
• Occasional Saturdays 

Work Location: In person + flexible with remote work based on performance

Requirements

to thrive here: 

 - Strong organizational and multitasking abilities

 - Excellent attention to detail 

- Ability & willingness to work under pressure & to navigate stressful situations 

- Willingness to learn quickly & be self-motivated 

- Ability to work independently and prioritize tasks effectively 

- Strong communication skills, both written and verbal 

- Ability to adapt quickly to changing priorities and deadlines

- Geographical understanding