- Salary
- $55k – $65k
- Location
- Wilmington, DE, US
- Type
- Full-time
- Department
- IT
- Experience
- 2+ years
- Education
- High School
- Source
- Breezy HR
Description
About Our Company
HomeStar is a premier Remodeling Company offering the most dependable and energy efficient products along with lifetime transferable warranties. We were ranked as Inc. Magazine's 53rd fastest growing company in America and have big plans for expansion throughout the Mid-Atlantic Region.
If you are looking for an explosive employment opportunity as a Home Remodeling Construction Service Manager, we have a great opportunity for you! Our Service technician is responsible for carrying out warranty work on roofing, siding, windows, doors, and gutters varying from minor adjustments to full replacements.
Primary duties and responsibilities
- Maintain high standards of workmanship, that adhere to Original Plans & Specifications, as well as Company Standards
- Knowledge of Proper Scope of work
- Strong Communication, Leadership, Time Management, Problem Solving, Risk Management, Technical, & Negotiation Skills
- Customer Relations, and Ability to Discuss Project Processes with Customers.
- Ensure that all issues are resolved and the most efficient and cost effective way to ensure customer satisfaction
- Diagnosing and solving issues when a customer has a complaint or is not satisfied
- Diagnosing, handling and solving issues that may arise throughout an installation
- Ability to Service any Warranty Work in respective Product Field
- Ability to Manage Multiple Projects Simultaneously
- Oversee all aspects of Projects, from Implementation to Completion.
- Ability to lift 75+ pounds.
Required Education and Experience
- High School Diploma or GED required
- Must have 2+ years experience of Roofing, Siding, Window, & Door install experienc
- Self motivation and discipline
- An ambitious and competitive nature
- Excellent communication, organizational and interpersonal skills
- Resourceful problem solving abilities
- Highly evolved customer service skills
- A personality and skill set that is scalable- We're looking for someone with promotion and managerial potential as the department and company grows
- Top notch customer service skills
Benefits
- Medical, Vision and Dental insurance
- 401(k) Matched by HomeStar
- Paid vacation
- Maternity/Paternity leave
- Income range: $55,000-$65,000/per year depending on experience
Skills
Risk ManagementCustomer ServiceNegotiation
