- Salary
- $17 – $21/hr
- Location
- Ventura, CA
- Department
- Customer Service
- Education
- High School
- Source
- Paylocity
Description
Description
Join Our OceanAir Federal Credit Union Family!
Are you ready to make a difference in people's financial lives while having a blast at work? At OceanAir Federal Credit Union, we're all about providing a stellar member experience that keeps our members coming back for more. If you're passionate about helping others and love a fun, dynamic work environment, we want YOU on our team!
What You'll Be Doing:
Practice OceanAir Core Values:
- Make It Right: We're committed to doing the right thing for our members and community, offering the greatest benefit possible.
- Make It Easy: We provide easy financial solutions, convenient locations, efficient service, and simplified processes.
- Make It Personal: We nurture deep, personal relationships with our members, tailored to their individual needs and preferences.
Key Responsibilities:
- Identify the financial needs of each member and recommend products or services to improve their financial life.
- Promptly answer all incoming calls with courtesy and efficiency.
- Assist members with general credit union information, including products, hours, and locations.
- Process new account requests via the Internet and notify applicants of their status.
- Perform account servicing functions like processing transfers, cash advances, and other transactions.
- Educate and assist members with electronic services, such as PCAccess, SmartPay, POP Money, Finance Works, Mobile Banking, and eStatements.
- Refer interested members to the Loan Sales Team for consumer lending and the Mortgage Department for real estate lending.
- Perform other fun and meaningful duties as assigned.
Travel:
- No travel required. Stay cozy and productive in our office!
Ready to make a lasting impact and have a great time while doing it? Apply now and become a valued member of the OceanAir Federal Credit Union family!
Requirements
Requirements:
- High School diploma or GED.
- Six months of experience in a sales, service, and/or call center environment.
Physical Requirements:
- This role involves talking, hearing, and using your hands for keyboarding.
- Be prepared for lots of phone work and sitting for long periods. We've got a comfy chair waiting for you!
Work Environment & Schedule:
- Work in a well-lit, climate-controlled office with moderate noise levels.
- Flexible work hours: Approximately 29½ to 40 hours per week with some occasional overtime.
Ready to make a lasting impact and have a great time while doing it? Apply now and become a valued member of the OceanAir Federal Credit Union family!
