Executive Communications Senior Manager

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience:

The Executive Communications team supports senior Salesforce leaders with their communications strategy and execution. We develop content and resources that establish and reinforce company and executive values, brand, and priorities. We promote new initiatives, customer successes, and organizational achievements in compelling, creative ways. We support event execution with narrative development, executive coaching, and presentation design.

We are looking for a dynamic leader, coach, and manager who will drive communications strategies for company executives and initiatives. In this role, you’ll help to lead a nimble team of internal and/or agency resources, engaging with a wide-ranging, matrixed group to achieve our goals. You’ll own all executive communications for the Global Customer Success leader (primarily internal, but also external). You’ll drive communication planning and execution for them, collaborating across matrixed stakeholders and teams. We’re looking for a strategic thinker who can build strong relationships across our company, connect ideas and information from a broad landscape, and get the job done. Key is your ability to lead, work in a rapidly changing environment, apply critical thinking, and take the initiative to drive results.

What You'll Actually Be Doing:

• Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals.

• Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications

• Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas

• Provide strategic recommendations and creative communications solutions to drive results

• Establish efficient team processes, drive communications best practices, and proactively identify and develop improvements to team operations and methods

• Deliver executive presentations and effectively advocate the value of our communication strategies

• Manage resources across multiple portfolios

• Use metrics and reporting to track results, measure effectiveness, and identify needs

You're Our Person If...

• Highly organized self-starter with at least 10+ years of communications experience

• Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment

• Demonstrated ability to shape compelling narratives and engage with senior leadership

• Ability to simplify messaging and influence teams and stakeholders at all levels

• Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach

• Ability to educate stakeholders on communications strategies and influence decision making

• Ability to design and execute employee engagement and executive social programs

• Ability to partner effectively with internal teams and outside agencies to reflect the leader’s voice in internal communications, speechwriting, and media messaging 

• Critical and strategic thinker and creative problem solver

• Knowledge of the technology/software industry

• Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability

Note: Candidates must be able to show samples of their work.

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.