Pricing Analyst

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Manage the incoming work queue by taking lead in managing the opportunity vetting board, addressing network troubleshooting requests, and responding to additional email inquiries

• Coordinate, complete, and respond to complex daily pricing requests in alignment with assigned due dates for new and existing customers

• Be aware of the various available pricing tools and support commercial teams in selecting most appropriate tools for opportunities. Be capable of educating the commercial network on why specific tools best support them

• Review bid materials to grasp requirements that could influence pricing guidance

• Communicate pertinent details on how pricing was compiled to TPMs and commercial teams to facilitate effective strategy calls

• Understand when there could be a need to involve additional pricing teams such as drop, capacity, hazmat, power only, etc. and let the TPM know when sending pricing guidance

• Maintain accuracy and attention to detail while managing the timeline to ensure timely bid submissions

• Perform site administration for certain websites based on opportunities, collaborating with commercial stakeholders for document downloads

• Ensure quality assurance of submitted bid rates, award verification, and final rate uploads to the Bid Ecosystem and system

• Assist commercial teams in comprehending and interpreting award management reporting (PowerBi) to ensure accurate reflection of awards

• Daily interaction with TPMs, owning offices, Deal Desk/Solution Design teams, and data science for strategic pricing approaches

• Assist offices with pricing and tool-related problems, providing troubleshooting and solutions for reporting and rating issues. Additionally, be capable of teaching account teams to use the tools themselves for minor contract adjustments

• Communicate and develop rapport with key business stakeholders and the branch network, aiming to comprehend customer and account team expectations concerning submitted pricing and received awards

• Create a higher quality and performance culture

• Support identified process improvements

• Display strong communication (written and verbal), time management, and problem-solving skills

• Demonstrate attention to detail and accuracy as well as the ability to prioritize tasks and manage daily responsibilities

• Identify process improvements in pricing quality and trends leading to improved win ratios

• Collaborate with management and teams across the network to continuously improve processes, develop tools, and identify best practices

• Advanced Microsoft Excel capabilities

• Support the professional development of the current and new pricing team members.

• Set an example for exemplary leadership

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor’s degree from an accredited college or university

• Minimum 2 years previous experience in operations, customer service, and/or pricing

• Fluent in English (written and verbal)

• Basic proficiency in Microsoft Office Suite of programs

• Intermediate proficiency in Microsoft Excel

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Dental Insurance

• Life Insurance

• Paid Time Off to Volunteer in Your Community

• Meal/Food Vouchers

• Daycare Allowances

• Child Birth Credit

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.