IT Executive - Client Support

Company:

RWB Genting Malaysia Berhad

Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group

Job Description: • Provide technical support for user regarding IT related issues including setup and maintenance of PC hardware and software • Support a 24x7 production environment • Maintain antivirus activity, WSUS and SCCM • Perform small to medium scale IT project management and implementation • Participate actively in process documentation as well as policies and procedures enforcement • Provide recommendations and ideas for continuous improvement and enhancement for reducing hours of onsite support • Monitor and ensure service level agreement (SLA) is met • Manage license software and able to track the records without any delay • Plan to reduce waste of IT hardware to follow company procedure as Go Green Job Requirements: • Degree in Computer Science or Information Technology related fields; or • Diploma with minimum 2 years of relevant working experience • Know how to provide onsite support for workstations, hardware and software issues • Must be positive, hardworking and able to work within tight schedule and meeting deadlines • Strong interpersonal skills with good written and verbal communication in English • Good analytical and problem-solving skills • Self-motivated, pro-active, resourceful and able to work independently with minimum supervision • Able to be teamed up with colleagues to perform IT systems support functions Experience in iPad and Blackberry support will be a major added advantage • FRESH GRADUATES are encouraged to apply as training will be provided