Eligibility Specialist III - Adult Medicaid LTC

Catawba County Social Services is seeking a highly motivated Eligibility Specialist to join our Adult Medicaid Long Term Care (LTC) team. In this advanced role, you'll determine eligibility for programs such as Medicaid for the Aged, Blind, and Disabled (ABD), Long Term Care, Special Assistance, CAP, and PACE. You'll also serve as a critical resource for applicants and families navigating care transitions and aging support needs.

If you're passionate about public service, detail-oriented, and eager to grow your expertise in Medicaid policy, this could be the right opportunity for you.

• Salary is negotiable for applicants who are fully qualified.  (2 years or more of Income Maintenance experience, particularly Adult Medicaid or Long Term Care) 
• Applicants must possess 2 years of experience in income maintenance eligibility (IMC) in a Department of Social Services in order to be fully qualified.  However, trainees with 1 year of Medicaid IMC experience may be accepted. Trainee pay is $51,355.24 per year.  

• Determine eligibility for the Medicaid for the Aged, Blind, and Disabled and Special Assistance programs by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
• Primary responsibility for determining eligibility for Long Term Care, CAP, PACE, and Special Assistance
• Interpret State and Federal guidelines and determine how they apply to each individual situation
• Manage Data in complex computer systems
• Explanation and enrollment in Carolina Access and proper use of electronic benefit card (EBT card)
• Educate clients to assure they are fully aware of the change reporting requirements
• Manage an ongoing caseload by re-determining eligibility and reacting to numerous changes under strict deadlines
• Referral of applicants/recipients to other social services programs and community services

• Associate’s degree in Human Services, Business, or a closely related field and 2 years of experience as an Income Maintenance Caseworker; OR 
• High school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, and 2 years of experience as an Income Maintenance Caseworker.

• Ability to self-initiate, with strong organizational and multi-tasking skills 
• Excellent people skills, patience, and willingness to work with a variety of personalities 
• Strong computer skills 
• Capacity to learn and work quickly, and a strong will to learn and succeed 
• Analytical skills to read, interpret, and apply complex rules and regulations 

• Working with a dynamic team dedicated to providing excellent customer services 
• Interaction with a variety of people on a daily basis 
• A challenging environment where you can use your high-level technical skills 
• A professional office environment 
• Job stability in a committed organization, with a nice benefit package 
• A rewarding career, impacting the lives of others