Division Vice President

Job Description:

Essential Duties/Responsibilities*:

• Responsible for the daily operations of the division
• Provides regular performance updates and recommendations to senior management.
• Strong time management and the ability to ensure their time is being spent most effectively.
• Willingness to be a hands on leader and get into the details where required to problem solve alongside the team. 
• Responsible for the supervision of all staff at the division to ensure employees are meeting expected operational excellence standards – including 100% customer satisfaction.
• Maintains budgets and operational expenses to achieve the financial performance as outlined in the budgeted financial plan.
• Proposes strategies to support the growth of the division.
• Ensure that all employees comply with safety standards and team members are always safety conscious.
• Ensures that employees attend all required training
• Continually searches for ways to improve results, effectiveness and customer satisfaction.
• Protects the company’s assets; monitors how trucks, tools and inventory are handled.
• Provides regular performance updates and recommendation to senior management.
• Provides ongoing supervision, training, coaching and feedback to improve performance and meet objectives of all assigned areas to ensure optimal performance.
• Provides leadership to designated teams through effective objective setting, delegation, and communication based on direction from senior management.
• Addresses issues of concern related to performance providing constructive and ongoing feedback and consequences if performance remains below standards.
• Follows all company policies and procedures, including but not limited to safety.
• Other duties as assigned.

Minimum Requirements:

• 10+ years’ experience in operations management
• 10+ years’ experience leading successful, productive teams
• Proven track record of sales success and operational growth
• High school diploma or GED
• HVAC or Home Services experience
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Ability to manage projects and resources
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required.

Preferred Qualifications:

• Bachelor’s degree in Business or related field
• HVAC certification/license

Additional Knowledge, Skills and Abilities:

• Leadership skills and effective leadership behaviors
• Proven ability to scale teams and operations
• Strong time management and the ability to ensure time is utilized effectively.
• Understanding of income statement, balance sheet, & cash flow and how to link them to operational KPI's 
• Ability to link operations to financial results
• Data driven leader
• Ability to work independently and as part of a team
• Strong work ethic
• Capable of making good judgments/decisions
• Strong interpersonal communication and collaboration skills, with all levels of the organization
• Able to work in a fast-paced, high-pressure environment
• Proactive mindset
• Strong organizational skills, attention to detail and the ability to multi-task
• Ability to build positive relationships with customers, both internal and external
• Achieves net promoter score targets
• Willingness and ability to work collaboratively with all levels of the organization
• Safety mindset and acceptance of a safety culture

Working Conditions:

• Partial time spent in an open office environment
• May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
• Fast-paced environment
• Travel by vehicle to and from work locations
• Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements:

• Must be able to lift/move up to 20 pounds frequently
• Must be able to drive and operate a motorized passenger vehicle
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others 
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.