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Customer Project Manager & FSO

Materion

·

Jun 19, 2026

Salary
$120k – $163k
Location
US_MA_Westford_2, United States of America
Type
Full-time
Department
Management
Seniority
Manager
Experience
5+ years
Clearance
Required
Source
Workday

Description

At Materion, everyone is included, respected and offered opportunity to grow. Join us!

As a Customer Project Manager/Facilities Security Officer (FSO) you are responsible for the acquisition and execution of customer projects (i.e. orders with high organizational and technical complexity and high revenue volume, as well as facility security). You ensure that key projects are properly scoped, delivered on time and within budget. You contribute to the development of the market strategy by the Commercial Director, and you develop key customer roadmaps. You foster smooth communication across functional units as needed to provide optimum solutions for customer projects in the quotation and execution process. As the Facility Security Officer (FSO) you foster a secure and safe environment within the facility.

This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. For individuals to be considered for a security clearance, the Defense Counterintelligence and Security Agency (DCSA), conducts personnel security background investigations for the Department of Defense and other federal agencies. More information about security clearances can be found on the Defense Counterintelligence and Security Agency (DCSA) website here: https://www.dcsa.mil/mc/pv/adjudications/

Essential Duties and Responsibilities

30% Execution of Projects:

Organizational, technical and financial leadership for execution of large customer projects. Preparing work packages (deliverables)  for operations and T&I and finalizing the work packages with T&I and operations to hand over the responsibility for execution. Monitoring the processing progress. Presenting project progress and results to customers. Organization and management of projects meetings with customers and suppliers. Manage Milestone execution and financial forecast.

30 Management of Quotes and Proposals:

Identify strategic NBOs within market. Check and evaluate customer needs and specifications. Check feasibility and manufacturing expense with T&I and Operations. Prepare project schedule and price proposal and present to customers. Align pricing and margin strategy with Product Managers and Commercial Director.

20% Development of Market Opportunities:

Build and nurture strong relationships with key customers, and partners to ensure long-term business success. Present MPO global technical capabilities at customer meetings and exhibitions. Stay abreast of industry trends, competitor activities, and market developments. Support development of strategy by Commercial Director and develop roadmaps for current and future key customers.

20% Facilities Security Officer:

The primary role of a Facility Security Officer (FSO) is to foster a secure and safe environment within the facility. This includes looking after the physical well-being of the location and ensuring the protection of information, employees, vendors, and visitors. In this role, an FSO oversees access to special areas and is responsible for detecting and responding to suspicious activities and ensuring that the facility remains clear of potential threats.

Quantitative Data

The main tasks are

• Lead technically complex projects or high value NBOs

• Manage  quotations/proposals and present to customer

• Manage and Monitor Milestone execution and financial forecast for customer projects

• Strategic customer management under the direction of the Commercial Director (e.g. understand customer corporate strategy and embed into Materion commercial strategy

• Voice customer expectations / complaints / appreciation to Product Management and Operations

• Gain market intelligence and identify market strategic NBOs

• Work with Market/Ops/T&I leaders to define customer roadmap

• Products, Technology & Capability and Capacity

• Work with Product Management to align pricing strategy

• Foster a secure and safe environment within the facility

The performance indicators are

• Budget achievement – Revenue, volume and timing, Margin for managed projects

• Customer satisfaction scorecard & Audit ratings

• Order intake

• Pass DCSA Audits

Qualifications

Education – University degree in engineering, physics or a related field of study

Experience – Minimum 5 years’ professional experience in industry or science. Optics industry experience – Preferred. Comprehensive professional experience in project management

Knowledge, Skills and Abilities – Organizational and engineering skills, communication skills, precise working style, team player fluent English, knowledge of quality management systems. Expertise in optics or space industry – Preferred. Possess a security clearance or be able to get one – Preferred.

Salary range: $119,700-163,170*
*The salary range listed is a guide for this position and may vary depending on experience, education, geographic location, and other qualifications. The final offer will be determined based on the candidate's individual merits and the company's compensation policies.


 

The selection of the person to be hired for this position is contingent on the candidate having export compliance eligibility for access to U.S. controlled technology which comes under the licensing jurisdiction of the U.S. Department of State, International Traffic in Arms Regulations (ITAR) and the U.S. Department of Commerce, Export Administration Regulations (EAR).

The candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S. controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on Materion’s determination that it will be able to obtain an export license in a time frame consistent with Materion’s business requirements.

Materion Corporation and its subsidiaries (the “Company”) is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

Materion’s Veteran Employee Resource group supports veterans and promotes the benefits of hiring veterans in the workplace. We honor all those who have served and are a military friendly company. Veterans are encouraged to apply and military experience and skills are transferrable to Materion careers.

Please provide complete information. An incomplete application may affect your consideration for employment.

Skills

ComplianceProject Management

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