Head of Segment

 

What We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.

Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!

 

ABOUT THE OPPORTUNITY

At Artera we strive to create amazing experiences for healthcare patients and the providers who serve them.  We are seeking a Head of Segment (Director) who will have singular accountability for meeting the unique needs of each of the clinic or health system customers in their scope of ownership.  Working with a team of AI-first builders, the Head of Segment learns about the needs of their customers, and helps organize and guide their team in building to those needs. The role requires customer focus, and ability to invent groundbreaking solutions that leverage the power of Large Language Models (LLMs), and the operational discipline to continuously improve and re-invent on behalf of our customers.

You'll apply deep people-management expertise to guide planning, execution, and growth across the squad, and take a generous approach to mentorship — formally developing teammates, identifying stretch opportunities, and helping other leaders succeed.

At this level, you'll also own operational plans with short- to mid-term impact on results, play a meaningful role with your peers in cross-squad decisions, and maintain a hands-on building practice while owning the full customer lifecycle.