Academic Advisor - Heinz College

The Heinz College of Information Systems and Public Policy consists of two schools, the School of Public Policy and Management and the School of Information Systems and Management and offers an academic experience unlike any other. Heinz College prepares students with a unique ability to conduct careful and objective analysis of relevant data, to understand and demonstrate the power of information technology, and to lead and implement change in managerial and policy contexts.

This leads us to search for a positive, highly motivated, and culturally responsive Academic Advisor to join our team. Reporting to the Associate Director of Advising, you will be responsible for providing administrative management, academic advising, counseling, and support to students enrolled at Heinz College. This is an excellent opportunity to contribute to an interesting and exciting work environment.

Core responsibilities include:

• Support Heinz College graduate students in navigating the curriculum, building alignment with career goals, and enhancing their academic experience.

• Review students’ progress to ensure they are successfully completing academic requirements.

• Coach students in academic recovery to promote student success.

• Partner with the Student Experience and Engagement (SEE), Career Services and Program Office to holistically support the student experience.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can optimally interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Effectively build strong, positive relationships with a wide spectrum of students, faculty, and staff.

• Functions with a strong attention to detail.

• Appreciation of and sensitivity to diversity and working with students from different backgrounds and perspectives.

• Adaptability and openness to change as the department and organization evolves.

• Have a genuine interest in understanding the courses taught at Heinz College and other colleges on campus that may be of interest to Heinz students.

• An understanding of skills and knowledge needed in common careers for Heinz graduates to inform academic advising is strongly preferred.

Qualifications:

Bachelor’s degree required; Master’s degree preferred

At least three (3) years of experience in higher education administration, academic advising, and academic counseling.

Outstanding computer and database management skills, including comprehensive knowledge of database systems as well as advanced 9. proficiency with Google Workspace and other computer-related programs.

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirement:

• Successful completion of a pre-employment background check

Additional Information

Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Advising

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: